-
Bitdefender hangup after popup
BD Total Security 2021 on WIN10. When accessing a link from a site a note says Popup blocked. WHen I click on the note to allow popup/new page to open the system hangsup. I try Task Mamnager to end the process but the screen is hidden and not visible. I right click on START to launch TASK MANAGER and (a) end BD safepay…
-
Id Theft Protection
As my Topic Description says Is there some kind of further information about the Credit Report Alert I received when I set up the account. I set up Bitdefender and after entering in my information for MyBitdefender i received an alert under the ID Theft Protection. I tried to find out more information but the only thing i…
-
Renewal
today I found that £53.95 had been taken from my Paypal via Avangate for next years subscription only trouble was I had already purchased a subscription and entered the key and thought I was covered for another year so my question are why would I pay for two subscriptions and why did nobody notice this also I did not…
-
Integrated Support.exe / Elevation Helper
I'm getting frequent error message type requests to "make changes to this computer" from "Elevation Helper" and "Integrated Support.exe" from Bitdefender SRL. What's up with these? thanks!
-
Removing Safesear.ch
I followed all the instructions from Bitdefender. Then also ran a program to delete junk (JRT or junkremoval tool) recommended by an article on malware and I downloaded and ran Malwarebytes Anti-malware Free. This managed to get the damned search hijacker off my Firefox start-up page, but it still pops up when I open a new…
-
I Cannot Recover My Site Key
I JUST PURCHASED BITDEFENDER THROUGH MY COMMPUTER AND WHEN I FINISHED THE PURCHASE I RECEIVED A SITE KEY BUT UNFORTUNATELY I LOST IT WHEN MY COMPUTER RESTSRTED. HOW CAN I RECOVER THE SITE KEY TO FINISH MY DOWNLOAD.
-
Drivers Deleted
My printer and webcam drivers have been deleted ever since I have been using Bitdefender and now I cannot use either! What I can I do to fix this?
-
Seasons Greetings
Completely off-topic which is why it is in this section. To Bitdefender Staff and all forum members. Have a wonderful time over Christmas if you celebrate it and all the best for the New Year
-
Full System Scan Hangup
The description says it all. It's still scanning at between 30 and 1000 files per second, but it hasn't gone past 45% in a couple hours, whats the problem?!?!??!
-
Uninstalled Bitdefender -
I've just uninstalled Bitdefender. It would expire at the end of January 2015. So I guess you won't charge me for a renewal? I see that in "my" basket the new version of Bitdefender 2015 still is waiting. Please delete it. I don't want it. Why can't I remove it myself? I guess you're going to steal my money as long as you…
-
Events Not Being Shown
Hey guys, having this issue since 2 days. Bitdefender is not showing any events at all. its updating blocking using AVC sometimes but it is not showing anything in the events section. Screen: Any help will be appreciated
-
Bitdefender Blocks Bluestacks App Player
I admin a couple pages with about 3k-4k users for BlueStacks app player. It's an android emulator. Every once in a while a user posts that your software has issues with it, and they have been unsuccessful at finding a work around. It just will officially not work with your protection. Just dropped in to report -Regards -js
-
Program Localization
Hello everyone. I am working on Russian and Ukrainian translations of Bitdefender 2015, but I have had serveral issues. I have already translated Security Center, Popups and the Bitdefender Agent. Technically, the strings are changed from English to RU/UA, but the program still continues to be in English. When I searched…
-
Problem Installing Bluestack
i tried to installed bluestack but i get the message that bluestack is currently not compatible with bitdefender. is there a way to overcome this issue? is there another android platform that i could use?
-
Ui Too Small On A Macbook Pro With Retina Display
I have recently installed a free 6-month version of Bitdefender Internet Security in Windows 8.1 Pro on my 15" MacBook Pro with Retina Display with high hopes of fully exploring and using the software, but instead, I have been hampered by one major flaw in the application - the UI elements are too small for the high DPI…
-
User Mode
hi, i use bitdefender internet security 2014 i choose in the User mode for autopilot, so that everything runs automaticaly. But the button from the user mode runs everytime back from autopilot to manual; i dont want that. what do i have to do?
-
Product Downgrade Procedure Thread
Hello I'm not happy with you closing the thread. You did not understand the context and failed to answer my question properly. I do not want to convert a license as I already have a AV+ key to enter when my internet security runs out. The answer I got from that ticket did not explain the procedure either and I responded as…
-
Video Tutorials
Hi Firstly I would like to thank Bitdefender for an excellent security tool. I have just purchased Bitdefender Total Security. My main issue is finding videos that show step by step instructions of how to configure the many features of this product. Is there any plans to offer this type of tutorial in the future. Having…
-
Bitdefender Total Security 2014 Emet 4.1 Update 1 Settings
Has anyone tried using TS 2014 with EMET 4.1 Update 1 and if so what settings should be used?
-
Bitdefender Total Security: Communication Mypc<->bitdefender.com
Hello, I am a new user of Bitdefender and I am still curious about the structure of Bitdefender's Modules. I've recently installed Bitdefender Family Protection which installs Total Security. After doing the full install and also registering to MyBitdefender I realised that a bunch of information is being tranferred…
-
Windows 8 Memory Usage Vs Windows 7
I am not sure if I'm posting in the right place, but I have found my old Windows 7 partition and I'm just wondering if more Bitdefender users at this time are running Windows 8 or 7 and if there is much of a memory issue (goes down in memory usage) if I switch to 7. No real problems here though. I'm just curious... Matt
-
Id Theft Tab?
Yesterday say a very unusual thing that was a bitdefender Tab of ID theft tab. at that time Bitdefender was not working properly so repaired it and now its gone. curious to know if anyone else saw it?
-
Quarintined False Positive?
Hi All, Strange problem here... As a Windows software developer, I have been developing an application that is targeted to run on the Surface Pro tablet. During development, I created a regular desktop mode application. Then, on a whim, I wanted to see what would happen if I ran my desktop application on the Surface…
-
Customer Support
How long does it take customer support take to get back to you ? . I have a security issue with safepay where the password is being shown as you type it ... I have reported this on 24/04/14 7:02pm ... it is now 27/04/14 8:28am ... I think this is an unreasonable turnaround time for a security issue ... . Except for the…
-
What Is The Difference Between Windows 8 Security And Internet Security Apps?
On their web site they have a comparison page that doesn't even list Windows 8 Security. So what's the difference? Which is better or newer? Bitdefender Windows 8 Security or Bitdefender Internet Security?
-
Product Downgrade Procedure Query
I am changing to Antivirus Plus this year since I have a very solid hardware firewall which passes every known test I can subject it to. So having tried out Antivirus Plus for a while I have decided it is suitable for my needs. The question I have is quite simple and will probably result in a yes/no answer. When the BDIS…
-
Privacy? See What Your Security Product Transmits
http://www.ghacks.net/2014/05/03/av-compar...urity-products/ See what data is collected from your machine and sent to servers on the net.
-
Error Code: Err_connection_reset
Hi I get this error when trying to connect to a specific website: Error code: ERR_CONNECTION_RESET I use Google chrome (same problem with other browsers also, opera and Firefox), I only get this error when trying to connect to one website. The reason I believe it has something to do with Bitdefender is that if I uninstall…
-
Lots Of Issues With Bitdefender - Should I Request A Refund?
I bought Bitdefender a few weeks ago. The first AV purchase I've ever made. I don't really need it so much myself because I'm a "power user" and can therefore identify most risks on my own. That was why I bought the family pack. I bought it to better protect the devices of my family and lessen the amount of time I spent…
-
Openssl
It looks to me like the OpenSSL library that Bitdefender uses is from the 1.0.0 branch (1.0.0.4) and so isn't vulnerable to the heartbeat problem. Is that also Bitdefender's opinion?
