Re-add Device To My Bitdefender?

I errantly deleted one of my computers from the My Bitdefender portal. How do I re-add it? I don't see any way to "log-out" of BD 2015 and then re-log-in.


How to I re-enable a device with an active license in My Bitdefender?

Comments

  • Rohugh
    Rohugh ✭✭
    edited July 2014

    You can link again a device to MyBitdefender as follows:


    Bring up the Bitdefender interface


    From the drop-down menu in 2015 click "Account Info"


    Click on "Login with another account"


    Enter your e-mail address and the password previously chosen for MyBitdefender and click on "Login to MyBitdefender"


    Restart the PC


    Wait a few hours then check if the device appears in the online platform MyBitdefender.

  • For what it's worth, neither of the devices I've installed BIS 2015 on appears in My BitDefender. I know it works per-say as I can still see the one device I left with BIS 2014 there. It's now been a day etc, the 2015 devices are not re-appearing.

  • You can link again a device to MyBitdefender as follows:


    Bring up the Bitdefender interface


    From the drop-down menu in 2015 click "Account Info"


    Click on "Login with another account"


    Enter your e-mail address and the password previously chosen for MyBitdefender and click on "Login to MyBitdefender"


    Restart the PC


    Wait a few hours then check if the device appears in the online platform MyBitdefender.


    I followed these instructions, and it never re-appeared.

  • <img class=" />My computer is STILL not showing up in MyBitdefender...


    Are you monitoring this forum BD? What now?


    I followed these instructions, and it never re-appeared.
  • I'm having the same problem. I installed Total Security 2015 on two of my computers 3 days ago and neither one shows up in MyBitdefender.

  • I'm having the same problem. I installed Total Security 2015 on two of my computers 3 days ago and neither one shows up in MyBitdefender.


    I'm happy to report that as of today, and with no action on my part, my two computers now show up in MyBitdefender.