[in test] Bitdefender Totoal Protection 2015 Slows Google Chrome!

uadissa
uadissa
in General

Hi,


I'm running BitDefender 2015 total protection + google chrome(x.120m) on windows 8.1. Actually, I installed BitDefender few days back and I was using Mcafee before. Everything was working fine with Mcafee.


As soon as I installed BitDefender it started slowing google chrome dramatically. Now every fresh click takes about 4~5s lag before it starts loading . Also I have to point out that IE is working normally.


This seems to be a known issue which has been discussed under google product forums as well. see below.


https://groups.google.com/a/googleproductfo...m_source=footer


Any suggestions/fixes from Bit defender?


thanks


D

Comments

  • jondm1
    jondm1

    After hours of effort, I've found it's Active Virus Control (for me). I have disabled this in Bitdefender settings and chrome is fast again. Try at your own risk as I'm not sure what protection Active Virus Control gives and implications of disabling it. I plan on enabling it again when it doesn't slow down chrome - the lag was unbearable!

  • cohbraz
    cohbraz ✭
    Hi,


    I'm running BitDefender 2015 total protection + google chrome(x.120m) on windows 8.1. Actually, I installed BitDefender few days back and I was using Mcafee before. Everything was working fine with Mcafee.


    As soon as I installed BitDefender it started slowing google chrome dramatically. Now every fresh click takes about 4~5s lag before it starts loading . Also I have to point out that IE is working normally.


    This seems to be a known issue which has been discussed under google product forums as well. see below.


    https://groups.google.com/a/googleproductfo...m_source=footer


    Any suggestions/fixes from Bit defender?


    thanks


    D.


    I have noticed the exact same thing. It seems to have started around build 18.14 and has continued into 18.15.

  • uadissa
    uadissa

    Strange why BitDefender support team doesn't have any response. .. <_<

  • uadissa
    uadissa

    :rolleyes:


    I was able to resolve the issues by installing the v38 chrome beta from the following link


    https://www.google.com/chrome/browser/beta.html


    Courtesy of a post from following forum.


    https://productforums.google.com/d/msg/chro...Po/6aJcQ4CJnU4J


    cheers..

  • Georgia
    Georgia ✭✭✭

    Hello,


    We have submitted this issue to the Bitdefender testing team and we will now wait for their update. As soon as we have new information on this case we will come back to you.


    Thank you for your patience!

  • Georgia
    Georgia ✭✭✭

    Hello again,


    Please update Bitdefender and once the process ends test again Google Chrome. The issue should be solved by now.


    If the issue persists tell us the number that comes after virus signatures when you right click on the Bitdefender icon from system tray and select About.


    We are looking forward to your results!

  • narcolic
    narcolic
    edited October 2014

    Hello,


    I am also a user of Bitdefender Total Security 2015 (build 18.15.0.1127). I am using windows 8.1. I have tried updating my Bitdefender and nothing happened. The version of Bitdefender stayed the same. Probably 1127 is the latest build?


    My virus signature is: 6328868.


    Ps. I have checked and done the latest updates to all my software and the problem still persists.

  • narcolic
    narcolic

    Bump..


    Any help on this issue?

  • Rohugh
    Rohugh ✭✭
    edited October 2014

    Hello narcolic,


    At the time of your post on the 2nd October you were up to date but there was the latest update posted today by Christian - I believe it went live yesterday.


    http://forum.bitdefender.com/index.php?s=&...st&p=222991


    Run a manual update from your GUI.


    Ro.

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