File Shredder Not Working

Hi, I've noticed that the file shredder option for deleting the contents of the recycle bin is not working for me anymore, when I right click on Recycle bin, Bitdefender, File Shredder, I get the warning message files cannot be retrieved when deleted, however when I select Yes, Bitdefender fails to erase/wipe any files, and all files are still in place in the Recycle bin? I'm using Bitdefender Total Security 2015, Windows 8.1

No problem using BDIS 2015 on a W7-SP1. All files in recycle bin shredded

No problem using BDW8 Security on W8.1. All files in recycle bin shredded

Files shredded more quickly on a slower computer with BDW8 Security on a W8.1 computer than BDIS 2015 on a a faster computer with W7-SP1

No idea why you are having a problem with BDTS 2015 on W8.1. Keep in mind that none of the BD 2015 products are optimized for W8.X as opposed to BDW8 Security which is optimized for W8.X.

Many thanks for the reply, I also don't know why the file shredder suddenly stopped working, as I still have 200 days remaining on my current version, I was wondering if I uninstall BDTS15, and was to install BDW8, is my license key transferable, ie, will my current key for BDTS, work in BDW8,

Thanks

Sadly a TS license will not activate the BD W8 antivirus, although strangely a BD IS license will. You would have to contact Bitdefender and ask if you can change it ( bitsy@bitdefender.com ).

Another thought is to download the W8 version and give it a trial, you will have 30 days free to assess it and see if you have a more acceptable memory usage.

Ro.