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Lifetime License

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I have a lifetimelicense for Bitdefender antivirus 2015, but when I try to convert for 2016 it dont work. The lifetime licenses are now invalid?

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  • I have a lifetimelicense for Bitdefender antivirus 2015, but when I try to convert for 2016 it dont work. The lifetime licenses are now invalid?


    Hi calcu007,


    It's a good question indeed! because I found no answer there:


    lifetime edition


    However, it is written there the license sticks to a computer.


    Did you keep the same computer/motherboard? That is compulsory...


    Maybe you could contact the support team on the link


    Regards,


    L.


    -_-


    Edit: or maybe a bug? another user will help you soon (or a BD admin next monday) I guess...

  • Hi calcu007,


    It's a good question indeed! because I found no answer there:


    lifetime edition


    However, it is written there the license sticks to a computer.


    Did you keep the same computer/motherboard? That is compulsory...


    Maybe you could contact the support team on the link


    Regards,


    L.


    -_-


    Edit: or maybe a bug? another user will help you soon (or a BD admin next monday) I guess...


    For some reason the lifetime license don't convert to 2016 subscription

  • Rohugh
    Options
    For some reason the lifetime license don't convert to 2016 subscription


    Hiya,


    Please contact Bitdefender via e-mail and ask them to help you with the conversion.


    bitsy@bitdefender.com


    Ro.