No 30 Day Trial?

Silvers24
Silvers24
in Install & activation

I just installed BitDefender Total Security 2016.


How is it I register an account, and just install this on a fresh install of windows 10, and get no 30 day trial???


First time, today, never used this email!!


I wanted to see if this was better then AVG, or Kaspersky (I like kaspersky)


Am I being mislead? Deceiving advertising at its best? :unsure:


I never known bitdefender to pull this before.


Thanks for any help. I'd like to try it before I buy, otherwise i'll move along to something else.


Thanks!!

Comments

  • Wortor
    Wortor

    Same problem here. I wanted to test the trial, but with no luck. The message is always "License expired". Sorry to say, but this didn't work well :(


    I also contacted the support yesterday, but with no luck until now. This is disappointing.

  • a1ekceu
    a1ekceu

    same problem


    i used on PC free version only and try to test Bitdefender Antivirus 2016 trial, select “Trial” during installation, but got "License expired"

  • Paul-Robert
    Paul-Robert
    edited September 2015

    @Silvers24, Welcome to the Bitdefender forum. We have checked your Bitdefender Central account, and found a valid trial subscription for Bitdefender Total Security 2016. It will expire on 2015/10/12.


    In order to resolve the error, please open the Bitdefender interface and click on Switch Account. Login with the same e-mail address and now the trial subscription should be valid.


    @Wortor, according to our system, there is no trial subscription linked to the Central account created using the same e-mail used from your forum account.


    Please follow the steps from this topic, in order to install the trial version.


    @a1ekceu, After checking your Central, we found a Bitdefender Internet Security 2016 subscription, valid for 6 months. As per our response here, you can only have 1 active subscription for Windows.

  • a1ekceu
    a1ekceu
    @a1ekceu, After checking your Central, we found a Bitdefender Internet Security 2016 subscription, valid for 6 months. As per our response here, you can only have 1 active subscription for Windows.


    i have 2 laptops, first - have BIS 2016 with 6 months trial subscription, second - i tried to instal Antivirus only, but i don't get 30 days trial...


    Subscription is only for one person? I think for one PC only

  • Paul-Robert
    Paul-Robert

    Hi a1ekceu,


    The Bitdefender Internet Security 2016, 6 months trial subscription can be installed on 1 PC only, from the Bitdefender Central account.


    A 2nd subscription, even if it's a trial one, can't be linked to the same account.


    If you have a 2nd device, on which you would like to install Bitdefender as a 30 days trial, please create another Central account, using a different e-mail address.

  • Arash
    Arash


    I've got the same problem now after two years. Why don't you fix this error?

This discussion has been closed.

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