No Activation Code, Cannot Add Licenses Pack To Central

daniel_asenjo
daniel_asenjo
in Install & activation

Hello,


Monday 28 IS2016 bought 2 packages (1 package of 5 licenses and 1 package of 3 licenses). In the emails you sent us did not arrive until today the activation codes.


Finally I could create an account in Central and through the same account could install the 5 licenses package 5. But when I add to my account Central 3 licenses pack, can not.


From Monday I sent an e-mail explaining this to support, I have a ticket about it, but since 3 days have passed and I have no answer.

Comments

  • Paul-Robert
    Paul-Robert

    Hello daniel_asenjo,


    Welcome to the Bitdefender forum and please accept our apologies for the situation encountered.


    Our Commercial Department has acknowledged the case and you will be contacted shortly, via e-mail.


    The case number assigned to you is 2015092914350004.


    Since the communication will contain confidential information, it will be done exclusively by e-mail and this topic will be closed.

This discussion has been closed.

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