Bitdefender 2016

The "fix" they suggested has already been tried and does not work. I tried it again and it sill does not work.

Is there anyone out there who used BD on multiples machines ? Do both show in Central ?

hello Marc, what was the fix suggested. I had asked this question days ago, and no support personnel bothered to reply in the forum.

I am also unable to see some of my devices in Central till date.

Hi,

I'm a long term customer (5+ years) of BD on mulitple machine (2 then 3 then 5 and this year 6 Pc's), the move to the subscription process in 2016 is a pain.

I've renewed my old license ( 5 PC 2 yr) to this new subsciption concept to get it installed on all 5 pc' s, this worked quite ok, but since I now have a 6th PC to protect I bought an additional subscirption for 1 PC 2 yr. as soon I added the activation code in my bitdefender central account ###### happened.

It now shows I have a subscription for 1 PC for 4 years????? Conclusion 1 PC is protected and the 5 other not.

Logged a case by phone 2015110316220003 or 1000734058 ( apperently they use different ticket numbers internally as I 've been in contact with them multiple time this week)... no resolution yet, just increasing priority...

Already on the 3th of November the helpdesk informed me that Bitdefender central can’t handle a second subscription on the same account ( poor design in my view). So a second account has been created for this.

I’m awaiting more than a week now on a technical resource from Bitdefender who can simple move this second subscription package to the second Bitdefender account, as simply as that.

So BD please wake up, fix your subscription verification SW, It is unacceptable to me you can't handle in 1 acount mulitple subscriptions for mutiple PC's.....

thanks in advance for a swift resolution

Already on the 3th of November the helpdesk informed me that Bitdefender central can’t handle a second subscription on the same account ( poor design in my view). So a second account has been created for this.

I’m awaiting more than a week now on a technical resource from Bitdefender who can simple move this second subscription package to the second Bitdefender account, as simply as that.

So BD please wake up, fix your subscription verification SW, It is unacceptable to me you can't handle in 1 acount mulitple subscriptions for mutiple PC's.....

thanks in advance for a swift resolution

I am a brand new Bitdefender user. I purchased 4 Antivirus 2016 licenses which should allow me to install on up to 12 PC's. Only 1 subscription shows up in Bitdefender Central. My old antivirus is about to expire and I desperately need to get Bitdefender installed on my PC's.

I have installed it on 3 PC's and they all show up in Central. I tried installing Bitdefender on a 4th PC to see if that would somehow trigger another subscription to be activated. No such luck. " />

I do have an open ticket on this.

I think this subscription method is terrible. Give me an activation code for each license. I have zero need for Bitdefender Central for managing my antivirus installs...a simple Excel worksheet works fine. As long as the Bitdefender update process verifies that the PC is running a legitmate, activated license, they should have no concerns about piracy (which is what I am guessing is a key reason for going to subscriptions).

This Bitdefender Central is the most stupidest and dumbest idea I ever seen and who ever thought of it should be fired!!!

I think Central is a brilliant idea, implemented poorly or a work in progress. Together with Machine Learning Bitdefender actually makes a great product.

However, the lack of support is appalling. Notice how my comment on the 29th of October in this thread was completely ignored. if there is a problem, acknowledge it and give a timeline for a fix - that's the bare minimum.