Now my BD (Total Security 2016) icon is gray and it says I need to sign in. To what/where/how? And how come all of a sudden I need to sign in?
same problem here.
Same here. The strangest is that I have 3 licenses but the "sign in" with gray icon happens only in one of the PCs. Another problem it is happening here is with wallet, when I have multi-credentials for same site, wallet opens option to auto-fill but nothing happens when I click the credential I want. auto-fill is working, it seems, when there is only one credential for a site, but with multi, nothing happens, in any browser or PC I try. Anyone with the same issue?
Now my BD (Total Security 2016) icon is gray and it says I need to sign in. To what/where/how? And how come all of a sudden I need to sign in?Chuck Billow
Has there been any solution found for this issue?
Has there been any solution found for this issue?Regards,
In my case, after some Windows (7Home) re-starts, bitdefener returned to normal, but in all 3 PCs the wallet is not working well. All-in-all total security is functioning with no other issues, but wallet. Regards. Sérgio.
Mine came round last night, and I thought we were past this issue, but this morning I realized it is still there and bothersome. But when I show the window it says I am still protected.
What does that message mean, sign in to what??
Had the same problem, asked question in Install & Activation forum.
Tried The New Bitdefender UninstallTool (see here: http://www.bitdefender.com/support/-1477.html) and rebooted. Bitdefender automatically reinstalled Total Protection 2016, with protection enabled, widget visible, and no greyed-out icon with prompt to login to central.
Hope it works for you!