Blue Screen During Instalation

delian87
delian87
in Install & activation

I installed Bitdefender AV plus 2016 on my home pc running Windows 8.1 pro. During the last part of the installation (configuration part I think) I got a blue screen and restarted. After the restart the installation continued by itself, and appeared to have finished normally. I haven't had any issues since that, the program says everything is ok. My question is should I reinstall bitdefender because of the blue screen during installation, or leave it as is?

Comments

  • Rohugh
    Rohugh ✭✭

    Hello delian87 and welcome to the forums,


    It sounds as if everything is running fine so I would not bother with a reinstall. If you are worried you can always run a repair, if there are any corrupt files they will be fixed during the repair.


    Open your Windows Control Panel>Programs and Features>Bitdefender. Double click it and choose "Repair". Allow it to complete and reboot your system.


    Ro.

  • Airstream_Bill
    Airstream_Bill
    I installed Bitdefender AV plus 2016 on my home pc running Windows 8.1 pro. During the last part of the installation (configuration part I think) I got a blue screen and restarted. After the restart the installation continued by itself, and appeared to have finished normally. I haven't had any issues since that, the program says everything is ok. My question is should I reinstall bitdefender because of the blue screen during installation, or leave it as is?


    Hi! I have had that happen also. I always make sure that I have the Computer set to Never Go To Sleep and to Never Turn off The Screen when I do a Fresh install of Bitdefender.


    This on my Toshiba Laptop stops it from doing what you Described. Cheers!

  • delian87
    delian87

    Thank you, I repaired it, hopefully everything will be ok.

  • Georgia
    Georgia ✭✭✭

    Hello everyone,


    If you are still dealing with BSOD during the Bitdefender 2016 installation please reinstall with a fresh kit downloaded from Central as we made some improvements to the latest kit.


    Thank you!

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