Error: Irql_gt_zero_at_system_service

IT_Master

February 2016 in General

Hi,

I have Bitdefender Total Security. But sometimes I get blue screen error "IRQL_GT_ZERO_AT_SYSTEM_SERVICE" " /> . Is there any solution?

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Comments

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  IT_Master

  February 2016

  any answer?

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  ryspredator

  March 2016

  Could we get a minidump or memory dump located in %systemroot%\minidump or %systemroot%?

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  IT_Master

  March 2016

  There is nothing on minidump folder (I enabled showing hidden files too)

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  Georgia ✭✭✭

  March 2016

  Hi,

  Please try the guideline from this Microsoft thread, as we do need the .dmp for analysis:

  http://answers.microsoft.com/en-us/windows/forum/all/no-dump-file-created-after-blue-screen/e3b631e0-8260-e011-8dfc-68b599b31bf5?auth=1

  Thank you!

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