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Bitdefender Installation Problem With Microsoft Security Essentials Are Detected

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After Microsoft security essentials has been removed, and no entry is more present in register. The bitdefender installation program stops working by the following message> ... unable to remove the Microsoft security essentials...

Plz help to install this antivirus after two dyas otherwise plz help me to make a refund claim. Thank you

Comments

  • Rohugh
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    Bitdefender automatically stops MSE when it installs, there is no need to remove it.

    You should reinstall MSE, or maybe try a system restore to before you removed MSE, then try reinstalling Bitdefender.

  • If simply reinstalling failed to work then Check this official Microsoft guide to completely remove all traces of MSE from your system: https://support.microsoft.com/en-in/kb/2483120

    I am pretty sure that it will work. Do let me know.