Vsserv.exe Bsod Minidump Please Advise
Good day friends,
I am getting BSoD caused by vsserv.exe please advise, much appreciated!
minidump hosted here http://www.siscodev.com/050716-5413-01.dmp
Comments
-
Hi brandonsisco,
Please try to repair Bitdefender, this often is enough to fix this kind of problems.
0 -
Good day friends,
I am getting BSoD caused by vsserv.exe please advise, much appreciated!
minidump hosted here http://www.siscodev.com/050716-5413-01.dmp
Hi brandonsisco and welcome to the Bitdefender forums.
This BSOD is caused by a glitch in Windows Filtering API. Please apply this Microsoft patch to resolve the situation (choose to download the one for Windows 7 x64 bit):
http://support.microsoft.com/kb/2664888
netio.sys version should increase to at least 6.1.7601.21991 after installing the patch.
Below are debugging details:
------------------
TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2
PROCESS_NAME: vsserv.exe
BUGCHECK_STR: RAISED_IRQL_FAULT
FAULTING_IP:
+0
00000000`76dbbbaa ?? ???
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
CURRENT_IRQL: 2
LAST_CONTROL_TRANSFER: from fffff80002e82929 to fffff80002e83380
STACK_TEXT:
fffff880`083be928 fffff800`02e82929 : 00000000`0000004a 00000000`76dbbbaa 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`083be930 fffff800`02e82860 : 00000000`00000cbc fffff880`083beb60 00000000`00000000 fffff800`0316e32b : nt!KiBugCheckDispatch+0x69
fffff880`083bea70 00000000`76dbbbaa : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x245
00000000`2728fa58 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76dbbbaa
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!KiSystemServiceExit+245
fffff800`02e82860 4883ec50 sub rsp,50h
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: nt!KiSystemServiceExit+245
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 56eb24e6
FAILURE_BUCKET_ID: X64_RAISED_IRQL_FAULT_vsserv.exe_nt!KiSystemServiceExit+245
BUCKET_ID: X64_RAISED_IRQL_FAULT_vsserv.exe_nt!KiSystemServiceExit+245
0