Security Widget Display Turns Itself Off

jimbealde
jimbealde
in General

The Security Widget Display frequently just turns itself off and disappears. I can go into the Dashboard General Settings and turn it on, and it will appear momentarily and then disappears again. Sometimes the "Update Requires Restart To Complete" event has happened, other times I see no event; just that the widget disappears for no apparent reason. Today I did 3 restarts, trying to turn it on after each one, but it just disappeared again. After the third restart, when I turned it on, it stayed on. This is a Windows 10 system using Build 20.0.24.1290. What am I doing wrong???? <_<

Comments

  • btsonchev
    btsonchev


    I am experiencing the same issue with Total Security 2016, yearly subscription. I love the Security Widget feature but Bitdefender Agent keeps saying I need to sign in, when TS recognizes my account, and whenever I try to turn on the Security Widget it turns itself off right that second (Tried to upload another image of it, but it was past the 4mb limit)! Please help as soon as possible!

    14742122195312013740098.jpg

    14742122747832061146239.jpg

    14742123218011169464256.jpg

  • Sorin G.
    Sorin G. ✭


    Hello,


    That is most likely just a visual glitch. I would recommend a repair on the product.


    http://www.bitdefender.com/support/how-to-repair-bitdefender-2016-1469.html

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