How to unblock a blocked application
hi,
I'm using Bitdenfender total security 2017. The AV as blocked a application how do I unblock it and add to the exclusion list ?
Comments
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If you mean blocking internet connection for that program, the Firewall did this.To be added in the exclusions list , is possible in this way:- Protection \ View Modules \ Firewall \ Rules ... there find your program , in the list , and on the right in the box , you'll find Allow or Deny, change Deny in the Allow and program is free for internet conection .0 -
Thank you for the reply.
The app is blocked in app protection not the firewall. When I click on app protection I can see the path to the file but I cant seem to find how to whitelist the app
When I go to Ramsonware protection module, and blocked applications the application is NOT listed there also ?0 -
Protection \ View Modules \ Antivirus \ Exclusion \ List of Files and Folder excluded from scanning \ push the Add button \ Browse.....here add the folder or program - that you want you - , do not forget to tick the option - Both-....push the button Add , and the program is excluded on scanning , success !0 -
Thanks !!!!
But the .exe file I now want to whitelist is not shown, I've checked the quarantined section I I cant see the .exe also ??
Thank you for your time ! After whitelisting the folder I reinstalled the software and now appears to be working
thank you again for your time0
