Critical error

Hi guys,

Sorry for a late answer...

My computer crashed whikle I was trying to solve the issue by myself (power failure in the middle of a chkdsk... ARGH!).

Sorin, I'm not using an Nvidia GPU but hopefully it helped someone else.

Here is the latest I got from support:

Please follow the steps below in order to find out if a Bitdefender module is causing this issue (and if it does, which one):

1. Open Bitdefender Total Security 2017 > click on the settings button (the hamburger menu from top-left) >

I. Click on Protection and then “View modules”:
1.    at the Antivirus module > turn off "On-Access scanning" and "Active Threat Control"
2.    at the Antispam module > turn off "Antispam"
3.    at the Vulnerability module > turn off "Vulnerability"
4.    at the Web Protection module > turn off the "Search Advisor", "Scan SSL", "Protection against fraud", "Protection against phishing"
5.    at the Firewall module > turn off the "Firewall"
now, click on the settings button (the hamburger menu from top-left) >

2.  Click on Privacy and then “View modules”:
1.    at the Password Manager module > turn off "Password Manager"

now, click on the settings button (the hamburger menu from top-left) >

3. Click on Settings and then “Profiles”:
1.    at the Advanced tab > turn off “Scan hosts file”
2.    at the Profiles module > turn off "Activate profiles automatically"

If the issue is solved by disabling all the modules, please try to enable just one at a time in order to check which of them is causing this issue.

Let say it was not really helpful.

Good thing is with the crash, I had no choice but to re-install everything from scratch, and since then: Bitdefender works...

Always look at the bright side of life