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BDAgent crash

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ccboxes
ccboxes ✭
in Protection


I found BDAgent wound crash when Ransomware Protection was triggered.Then it restart by itself.

Comments

  • cc2150dx
    cc2150dx
    edited December 2016
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    Same issue here.  Windows 10 64-bit

  • Sorin G.
    Sorin G. ✭
    Options


    Hello,


     


    Please contact our support team via bitsy@bitdefender.com with the logs from the Bitdefender Support Tool.


    http://www.bitdefender.com/support/How-to-generate-a-support-log--1168.html


    We will need more details in order to see what happened there, as always firstly ensure you are not running other security solutions.

  • ccboxes
    ccboxes ✭
    Options


    20 hours ago, Sorin G. said:



    Hello,


     


    Please contact our support team via bitsy@bitdefender.com with the logs from the Bitdefender Support Tool.


    http://www.bitdefender.com/support/How-to-generate-a-support-log--1168.html


    We will need more details in order to see what happened there, as always firstly ensure you are not running other security solutions.



    I reproduced the issue and created a Log zip by the Bitdefender Support Tool, which has been send to bitsy@bitdefender.com. But bitsy@bitdefender.com did not respond to my message.Have they been working on this issue？

  • ntvolli
    ntvolli
    Options


    Same Issue here. But the BD Agent would not start by himself. I have to reboot my machine


     


    Yours


    Olli

  • cc2150dx
    cc2150dx
    Options


    still not fixed yet <img class=" data-emoticon="" src="https://us.v-cdn.net/6031943/uploads/ipb_attachments/emoticons/default_angry.png" title=":angry:" />

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