Exclusions not working
Does anyone know the steps to copy over a dll with Bitdefender 2017 -- this has to be the most frustrating piece of software ever - add an exclusion here, change the antivuse setting, add a file type, hours just trying to copy over a dll that Bitdefender thinks is a virus
a so simple thing to do -- copy over 1 small dll from the F drive to the C drive, and Bitdefender is making it a pain
Add exclusions to the antivirus settings, added both "files and folders" and List of extensions - nothing
Disabled the antivrus module and nothing
-- the only luck I have had had is that I can copy over the .dll but Bitdefender changes if from 128KN to 0 KB - yes, Bitdefender will copy over and allow the filename to be made, but will not allow the content to be copied over
-- so I go back remove all the exclusions, turn the antivirus back on, and the only thing I can do is to delete the 0KB dll that is now on the C drive
-- been at this for days -- and this is just ridiculous that this company would make something so easy so hard
-- and I know its Bitdefender doing this since I can remove Bitdefender, and copy over the DLL with no problem, run my program - and no I've used other antivirus software to check that this wasn't a virus
-- reinstall Bitdefender -- then, oh my, Bitdefender had to go on and erase the DLL I had copied, and I have to repeat this bloody procedure
Comments
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P.S. also is there a way to Hide file name extensions...another little feature of Bitdefender that we can't seem to turn off0 -
I've given up on this (ability to turn off protection and exclusions for all files) as well. Hope they fix it someday.0 -
Finally got this from somewhere and it did work
1 - add an exclusion to the file in question, from the source directory
-- install or copy the file over
-- Bitdefender will think its a virus and quarantine it
-- tell Bit to recover the file
2 - make a second exclusion to the file , from the destination directory
-- not mine, but they do seem to work
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Hello,
You can disable the protection by going to Bitdefender > Protection > View Modules > Anti-Virus and disable the two security modules there afterwards you can move the file and add a exclusion for it without the product trying to remove it.
I would advise disabling the Antimalware Scan Service as well as Windows will most likely attempt to block that file as well. You can find this option in Bitdefender > Settings > General.
Please also submit the file to our labs using http://www.bitdefender.com/submit to white list it should it be a false positive.0