Unable to login or activate product on multiple computers

Kaiden Delmenico
Kaiden Delmenico
in Central


When I go to login to central website it brings up:


Error 502 Ray ID: 3578e0f92d301d62 • 2017-04-30 07:44:58 UTC


Bad gateway


https://central.bitdefender.com/


this has been happening for over 2 hours now btw.


Also after installing BItDefender on 2 computers, I am unable to activate product due to page displays timed out,


 


Can we please have an ETA turn around time for when this will be back up and running.

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Comments

  • Kaiden Delmenico
    Kaiden Delmenico


    Ended up speaking with online chat support, and it appears that they were aware of the issue and are in the progress of fixing it,


    I tried to browse the central website again and it appears to be slowly working again.

  • Firdovsi
    Firdovsi


    Hi Kaiden Delmenico,


    Mostly, these kind of errors occurs of there is an ongoing maintenance. What you did in contacting the support was a wise action than fixing this on your own which might cause


    further issues.


    You can also try to update your browser.


    Cheers! default_happy.png

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