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Already Running. Multiple Installation File (32bit) Instances

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Micr0ft
Micr0ft
in General


Hey, Bitdefender what's going on?


Over 500 instances on an Installation File (32 Bit). This has been happening for a few days now. 


Windows 10 Pro 64bit, 16gb Ram Bitdefender 2017 Total Security.


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Comments

  • Micr0ft
    Micr0ft
    Options


    Still happening, anyone?

  • virtualclouds
    virtualclouds
    edited June 2017
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    May I ask for the specification of your operating system through dxdiag? and May I know where did you get the installer? Is that online? or from a CD? First of all try to check if there is antivirus that has been installed on your computer (also bitdefender) and much better if you manage to use system restore first before installing the file, might be their is a possibility is infected by a virus or got a glitch through a system update through windows 10. default_happy.png


     

  • LaurxxxCat
    LaurxxxCat
    Options


    I have the same problem. What have you done? I had installed also the Home Scanner. Last evening I uninstalled it and from that moment the message didn,t appeared anymore until now. I don.t know if it is a final solution. Now I have only the Virus Scanner on my laptop. 

  • Sorin G.
    Sorin G. ✭
    Options


    Hello,


     


    We are currently investigating this issue.


    I kindly ask you that you contact our support team at bitsy@bitdefender.com with the logs from the Bitdefender Support Tool attached to further analyze.


    https://www.bitdefender.com/support/How-to-generate-a-support-log--1168.html

  • Firdovsi
    Firdovsi
    Options


    Oh my this is a quite a while. Are you still getting the same issue? What have you done so far? It is a very rare issue I think. For instance I got the same experience that you have using but it is not a bitdefender software.


    Try to give it a shot like fully uninstall the device itself.  https://www.bitdefender.com/support/how-to-uninstall-bitdefender-2016-1512.html and do an sfc/scannow . 


    I hope it has been resolve. default_happy.png


     

  • mlapinski
    mlapinski
    edited July 2017
    Options


    Hi,


    Any news on this? I have the same issue and would like to avoid full unisnstall :)


    EDIT: I'm using Internet Security 2017

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