Report Wizard log/ Crash log where?
My situation is this.
I was running system scan on my computer when suddenly my computer crashed. After that I rebooted my computer and in Windows I got Report Wizard window if I remember correctly.
Image is borrowed from internet.
In that windows was also location which started \\harddriveX\xxxxxxxxxxxx\xxxxxxxxxxxxx\xxxxxxxxxxxx
And that location show me what may cause this crash. But when I press submit-button that information was send to Bitdefender but now I can't find anywhere this log/crash log what cause this crash. I only want to know that location what was also included in that report but where I can find this?
I contacted Bitdefender support but they could not or did not help me.
Comments
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Picture0 -
Hello,
From the looks of it you had a system crash.
Such logs can be found in Event Viewer, in your case the System log should yield more information.
Also a memory dump should have been created.0 -
17 minutes ago, Sorin G. said:
Hello,
From the looks of it you had a system crash.
Such logs can be found in Event Viewer, in your case the System log should yield more information.
Also a memory dump should have been created.
So in these logs I should found this what cause error and \\harddrivex location?0 -
Hello,
Yes, you should have all the details there. Even more in the memory dump.0 -
39 minutes ago, Sorin G. said:
Hello,
Yes, you should have all the details there. Even more in the memory dump.
Ok, I need look that. Wierd that Bitdefender not keep logs these errors what I have submitted.
39 minutes ago, Sorin G. said:
Hello,
Yes, you should have all the details there. Even more in the memory dump.
I found those crash errors and I know that these was created because my OC was not stable.
Maybe I was too worried because when I got that app crash message to my screen there was text that in this location may cause this crash and maybe it's virus.
I have now got my system stable and run scan few times and another scan program and they didn't found anything. So I think my system is clean but that message got me worried that I have got something extra on my system?0 -
Hello,
Glad to hear the mystery has been elucidated.
If the full system scan came out clean then there is no need to worry.
Might I suggest prime95 for stability testing.0 -
21 minutes ago, Sorin G. said:
Hello,
Glad to hear the mystery has been elucidated.
If the full system scan came out clean then there is no need to worry.
Might I suggest prime95 for stability testing.
Thanks for all help.0
