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How To Find Your Bitdefender Build Version
Hello everybody, As you may know the more information we have on your Bitdefender and the operating system the easier it is to provide advice and assist with the encountered situation. You can locate your Bitdefender build number by following the steps bellow : - right click on the system tray icon - click on About There…
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can App Lock be set to recognize a bluetooth device as trusted?
I use BitDefender Total Security 2018 on several devices, including my Samsung phone. I have the app lock set up to recognize my home network as trusted so that I don't have to unlock apps while I'm at home. Is there any way to set it up to recognize my car's bluetooth connection as trusted as well, so I don't have to key…
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Security Widget icon has disappeared
After running an update on BD on 11/16/2020, the Security Widget round icon on desktop has disappeared. How do I get it back? BD Total Security, build 25.0.7.34. Last product update 11/16/2020. Using Windows 10 Home, vers 10.0.19042, build 19042. Dell XPS 8930 Special Edition tower.
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Double tunnel
Hi there: I have some of my trusted sites registered in the double tunnel tool of Bitdefender VPN, but still unrecognize my IP when I sign in, having to resort to double factor authentication. Is that OK or might I have my settings wrongly laid down?
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Can i further extend screen time after it has been reached?
A screen time limit had been set and once it is reached, the blocked page appears every time the pc starts and connects to the internet. You can further extend the allowed time when the limit has not been met YET. However, when the limit is met, you can no longer extend the time, or even so it will enable the use of the…
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Youtube is blocked even I marked it as "allowed"
Hi All, Please help: I installed the Parental Control on my son's laptop. I firstly put the youtube.com to the "block" list. It did block the link. But when I changed it into "allow" list. The bitdefender still block the youtube. Please any one give me the solution to this? It seems that the Bitdefender Parental control…
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(Solved 2021) Bitdefender error 1002 - How to fix it?
Bitdefender is one of the finest antiviruses for malware detection, it is really helpful to remove all kinds of viruses from devices. But sometimes it creates an error such as error 1002 or error 1011 and so on. Bitdefender Error 1002 stands for "Could not resolve server" and it is received when the endpoint cannot resolve…
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Troubleshooting HP Printer Error 0xc18a0206
A frequent error that occurs in the printer of this HP Company is the error code 0xc18a0206. On the other hand, the good thing about this is the fact that because it is the HP printer the business is good enough to make sure that the usual types of errors are also easy to correct. The overall quality of these products has…
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accountability?
if I use bit defender to protect my families devices and a device is compromised is bitdefender accountable for this? I know that no one can stop all cyber attacks but does bitdefender offer and kind of reimbursement or settlement if a device is compromised ?
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Remotely control features on installed devices
One of my installations was on my (pensioner) aunt's PC in the other side of the country. This installations seems to be giving her a lot of trouble due to the VPN feature. Is there a way for me to set things up so that I can remotely active/deactivate features via the "central" web interface? Also, why does the VPN…
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how to turn off avast
how to turn off avast
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Gibberish on bitdefender installation
So I got Bitdefender's free 90 day trial of total security, and when I ran the installer, it downloaded the needed files, and then my PC's display language is English, so I was quite surprised when I saw this. I tried looking it up on google but I found nothing that can help me. I know it's probably nothing, but I just…
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deleted pst files in error
After using disk analyser to try and clean up my pc, like a muppet i ticked a file called outlook.pst and have now lost all my emails going back years and years. The file is not in my recycle bin and it did warn me that deleteing the files would render them unrecoverable. is there any chance of getting them back? i did do…
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Installation Crashed PC
I have a Dell Inspiron with Intel i7 processor running Windows 10 64 bit, a 1TB hard drive, 8GB of memory. Luckily I had made a disk image before I tried to install bitdefender. I downloaded the home version, started the installation, and got the following error message: "Your PC will automatically restart in one minute.…
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Bit Defender Free Question
I just installed Bit Defender Free. Are new virus definitions updated automatically? THanks--
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Why remove the Widjet?
I need to know. It was very useful. Thx Alan
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Anti-Spam Toolbar Disabled in Thunderbird
Will there be a new Anti-Spam toolbar that is compatible with Thunderbird v78. The old one has been disabled and removed.
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Lost license key
I am having my computer repaired and need a license key, but can't find mine anywhere. Can someone tell me how to recover a lost license key?
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Can't uninstall
I have the Bitdefender Free edition (no idea what year, I can't find that info anywhere). When I attempt to uninstall through add/remove programs, it hangs. When I try using the Bitdefender removal tool, it tells me that it completed with errors and I must contact support to complete the removal. How in the world can I…
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VPN Certification required.
I would like to add my Bitdefender VPN to my router. Apparently I will need certificates which needs to be applied to my router. How do I go about getting these certificates?
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VPN
Good morning, I currently have BD Total Security and looking to add a VPN service. Curious how everyone likes BD VPN Premium? Use the internet for pretty basic uses such as work email, Netflix, Amazon Prime and Youtube TV. Also browse sites on the internet and banking. Good choice to bundle everything with BD? Thanks…
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Bitdefender Box 2 and personal routers
I am considering purchasing a bitdefender box 2; however, I utilize a number of "advanced" features on my personal router tat I do not want to lose. I would like to retain my personal router for dhcp. dynamic dns, and port forwarding. Is this possible with the box 2 or do I have to give up some features?
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Blocking my WiFi Network.
Right about now I am deeply regretting buying this product. It is blocking my WiFi Network so now I can not get on the internet from that computer. iMac. I uninstalled the product and still did not resolve it. Now I come for help and rather than get a direct contact I have to post in a message forum. Help please I got work…
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Seriously infected computer, firmware, linux, and a bunch of questions.
Yet again... My computer has become very infected with low key malware. I haven't seen any postive scan results saying that there is malware, and there are none of the /typical/ signs of a malware infection... Yet there clearly is. This always happens no matter how many precautions I take. I am convinced that early on, my…
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Subscription extension question
Hello BD Community: Just bought a "2018 Family Pack - Unlimited Users - 2 Year" from a Canadian online retailer. All for $49.99 CAD! Installed today and setup on our three Windows 10 computers, two Samsung S9 phones, one Samsung tablet, and one other android device. It shows we are good until April 30, 2022. If I bought…
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Change location of Safepay downloads
By default: C:\Users\"name"\Downloads\Bitdefender Safepay I can't find how to change the location of the Bitdefender Safepay folder (I have an SSD for Windows OS and second hard drive for all data and docs which is where I want to move the Bitdefender Safepay folder to) Thnx
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Is Bitdefender preventing IP Helper from launching?
I asked this about a thousand times on twitter and was met by ignorance and was blocked (probably due to a frustrated comment). I won't be renewing my subscription, since Bitdefender's social media minions don't know anything about their product. I have had to sign up here to get a single question answered (hopefully). So.…
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how to enable teamviewer
TeanViewer reports that BitDefender is blocking its internet access. Instructions for fixing this issue at https://www.bitdefender.com/consumer/support/answer/2128/ do not mach anything in the BD interface I see. How do I fix this?
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Full system scan started by itself
shortly after boot up a full scan started. I cancelled it as it would have taken a considerable time. I would like to know what triggered it. In Manage Scans I see four are set up, but all are set to OFF. I notice my latest engine update occurred today (see screen shot) - could this have triggered the scan? Am on W10
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Bitdefender Antivirus for Mac version 7.2.2.1 vs Bitdefender Virus Scanner version 3.12
Hi Folks, Can someone please tell me the difference between these 2 products ? There seems to be multiple products available for the Mac, with some on the App Store and others not... Thank you
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New Year Special Offer - 404 Error
I recently received this email from Bitdefender promoting a new year special but when I clicked either of the three "Buy Now" options it leads me to 404 Error Page Not Found. This happened to me when the Black Friday special offer was out and I contacted the Support Centre. The tech support guy called Marius Antone told me…