-
Scan tasks custom tasks don't work
Hi, In Total security 2018 custom scans are not working, I setup a scan just to scan a specific folder on the C drive on system startup (Email folder) and I set to aggressive. When I try and run this scan from manage scan tasks it starts scanning all of drive C even though it's not checked under scan targets, also if I…
-
I Need some clarification on Startup services by BD.
Hello, I like to have a well protected PC, but I also like to know what process I'm running on my PC, to disable something unnecessary. In msconfig I saw some Bitdefender services, and I would like to know more about it. RedLine Service, Device Management Service, ProductAgentService, Desktop Update Service, Virus…
-
Paranoia Mode
I can't seem to find Paranoia Mode. Where can I find Paranoia Mode?
-
Can not view log files after doing full scan
After doing a full scan, try to view log files. When I click to load files after scan it takes over 5 minutes to load then hangs up when it hits 99%, so can not view. When you do a quick scan it works fine and you can pull up logs? Need to remedy problem due to scan finding E-mail archives with infected att. Have tried to…
-
Can't Add .png Files to Posts Here
I've made a few posts recently and wanted to add .png files to illustrate the issue being discussed. This is a common practice on all support forums. Anyway I get the message in the Link below. I had to link to the image because it wouldn't load in this post. It is a simple .png file 7k in size. I also tried a jpeg file as…
-
Ever Since I installed Bitdefender 2018, none of my online games work
I purchased/installed bitdefender 2018 because I felt that I needed a proper and throughout anti-virus for my main PC. Once purchased, none of my games/applications worked and I regret ever switching over from the free anti-virus I was using before. I'm about to uninstall bitdefender and go back to the free version of…
-
Parental Control
Hello, I have a question. What does my child see when it's time to shut down the computer that I configured. What does the screen look like? Thanks in advance.
-
Web pages take too long to load.
Hello folks, BDIS 2018, FireFox 55.0.3 For maybe a month now, many times, but not always, a web page takes a long time to load. 5 to 10 seconds, but that is several times longer than it used to. It makes me want to stop using my computer. There is another problem that I don't know if it is related. Sometimes, seemingly on…
-
Conflict With Mactype
Build: 22.0.8.114 ATD detected almost everything on my computer when Mactype is enabled and this didn't happen in 2017. The hooked Mactype DLL causes ATD detect every program as virus. I posted this issue in the feedback during the beta test but no one replied me. What should I do now? Should I abandon Bitdefender?…
-
Options in the folder properties
After a full scan, missing option in the folder properties, why don't you fix the problem?
-
How to remove "A new way to navigate" message
I am running BD Antivirus Plus 2018 and the message "A new way to navigate" appears every time the program is opened. This is annoying and I wonder if there is any way to turn it off? There doesn't appear to be an option to turn off in settings and any suggestions will be appreciated. Thanks
-
No Internet connection
After installing bit defender total security 2018 i am not able to use internet connection ..please help..!!!
-
MS document hyperlinks blocked
hyperlinks [to my web browser] in Winword, OneNote etc are blocked. How do I unblock them? I've tried turning off the Auto Pilot and turning off the firewall but no luck. Any suggestions? Thank you in advance. Mr Curly
-
Support ticket communication
I have an open support ticket. I just received an email on that ticket asking me why I didn't answer the questions in the last support email. Well I didn't get any email from support with questions. Is there an online way to look at support ticket communication?
-
[REQUEST INFO]How to allow file?
Greetings: I am a new user, testing this product, and already I ran into a few issues. Issues, to be precise: game trainers by Ling. These get quarantined automatically, despite these are clean programs, however they generate a false positive. I restored these, but not even 10 seconds later these are again quarantined. How…
-
Customer Service Flawed Logic
Hi All, This is not meant to badmouth Bitdefender, I mean it as a suggestion and recommendation from some of us especially those that have the current Win 7 ATD issue. By the looks of it TS 2018 might have been rushed to release due to the release from a competitor or just was not run through debugging very effectively. I…
-
Slow to print on network printer
I have recently installed Bitdefender Total Security 2018 on a Win 10 Pro laptop and I have noticed a problem with printing. When I send a print job to my (wired) network printer it takes a very long time to start. There is a delay in the small printer status window popping up, and when it does apperar it says it is unable…
-
how can Translate langue to arabic in Bitdefender Internet Security 2018
how can Translate langue to arabic in Bitdefender Internet Security 2018 Hello all Can I translate the program into Arabic? But I do not know how I can open / edit files of type: Txtui Upd Is there a tool for doing that or a program? Or I can get Arabic files if they are ready for you Thank you very much The original text…
-
Temporary disable 2018
Is there an easy way to temporarily disable Bit Defender 2018 to remove blocking when installing new programs. Thanks.
-
Why is Windows Defender in my task tray
Doesn't BD turn it off ?
-
BitDefender AV Plus 2018: How do you exclude some files or folder from scan?
Hello, how acan I get some files or folders out of BitDefender scanning ( exclusion ). Can anyone tell me? Thank you.
-
Bitdefender Total Security 2018 interface bug
I recently upgraded my BDTS2017 to the 2018 version. The Protection and Privacy tabs work as intended. but the Tools tab seems bugged. None of the options seem to work (One Click Optimizer, Startup Optimizer, Anti-Theft and Disk Optimizer). When I try to click on the buttons, I get a bit of loading and then nothing else.…
-
How do I disable CD Drive scan in Total security 2018
Hi,I just purchased a years sub of Total Security 2018 and when I insert a cd rom game into the drive it automatically starts scanning the disc. How Do I disable it from scanning my DVD Drive? thanks.
-
BDTS 2018 Memory leak
4-8GB memory leak with 2018. 15GB leak with 2017. No leak on laptop. Processes and Cpu-z file included. PC crippled. Must be my PC. Win 7 x 64 15gb ram 1 gb swap Support notified along with their zip file. Meanwhile any clues would be useful. Thanks process.txt DAVID-PC.txt
-
censorship by the Bitdefender Facebook
Respectfully, Recently I post some comments in bitdefender Facebook page in order to communicate and know experience of the other people in order to fix my problems in connection with my Bitdefender Internet Security that all of them deleted by Bitdefender Facebook that shows not only they are not honest in their work and…
-
Port Forwarding
How to port forward in BD Total Security 2018 for ip cam use
-
Slingo Supreme
OS = Windows 10 Pro With Bitdefender 2018 installed I'm unable run Slingo Supreme from Big Fish games. My previous anti virus program was Kaspersky AV and Slingo worked fine . Any ideas on how to get Slingo to work with Bitdefender?
-
Trouble configuring scans
Two (possibly related) questions for configuring a Full System Scan: 1. When I go to Manage Scan Tasks --> Full System Scan--> Scan Options, I find that Scan Targets (on the Basic page) and Scan Options and Scan Operations (on the Advanced page) are grayed out. How can I control them? 2. My full scans are taking hours -…
-
Bitdefender 2018 or Kaspersky 2018 which one should I try for this year?
Hi there I’m about to renew my Kaspersky licence, I contacted the https://www.anti-virus4u.com/ to get a new licence key. However, they suggested me to try Bitdefender 2018 this time. I don’t really understand the difference between them. I’m using the Kaspersky internet security 2017. Just wondering is that Bitdefender…
-
Security Widget Won't Display
Today I upgraded my BDTS2017 to BDTS2018. I used the BDTS2017 Uninstall Tool. I must say the new installation went much more quickly than past installations. My problem is that when I turn on the Security Widget, it does not appear. The button stays in the "On" position in the General Settings, until I close BDTS2018 and…