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I want to remove BitDefender Wallet
BitDefender Wallet continually asks me for a password. I set it up in 2017 version. I stopped using it some time ago. How do I delete it, once and for all? All the instructions posted in the forum are old and for previous versions. No, I don't want to use it.
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Bitdefender Still On My System After Uninstalling
I don't know which section this belongs in so if I'm in the wrong spot, sorry. So, a while back, I uninstalled Bitdefender 2018; I had the free version. The problem I had with it was that it decimated my CPU, I was almost always at 80-90% just by having Bitdefender installed, so I uninstalled it and went for one that was…
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Bitdefender Services are not responding
Well as if I wasn't having enough problems I got this error message for the first time in all the years I've been using BD software (Win 7 64 Bit). Can you please point me to the Bitdefender Uninstall tool so I can rid my system of your buggy software? I've rebooted three times and the error is still occurring.…
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?? BD has detected a new device and will scan in the background
Hi. Everytime I turn on my laptop I get the same message from BD: "New Device detected. Bitdefender detected a new device and will scan it in the background" but it does't say what is the device ? How can I found out ? and after how can BD stop showing this message over and over ? I use BD internet security 2018 thank you…
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Hugh Boot Time Increase
I have noticed a significant increase in boot time from about 28 seconds to 2 minutes 10 seconds. I have tried a new SSD and many other ideas. What is the best way to temporarily not boot with Bit Defender so I can eliminate this software as a possible role because of the slowdown in boot?
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Hostname edit
If I change my computers host name will it still be protected?
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Links in Desktop Applications not Working
After installing Bitdefender total security 2018, links in desktop applications no longer open the webpage. For example, when I click on a click in a word document or a pdf nothing happens. Links in browsers seem to work just fine, is there a setting somewhere that is not allowing these programs to open the webpages?
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2018 Wallet not autofilling
Hi There. When I upgraded to 2018 my wallet stopped auto filling when using mozilla. How do I get it to work again. Kind Regards Mike
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Vivaldi Browser - no Wallet?
I recently installed Vivaldi Browser. I can't see how to add Bitdefender Wallet as it isn't there by default. Can it be added?
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Contect Menu
I would like to not have Bitdefender as part of my right click context menu. How can I turn this off or delete it? Thanks
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Windows Updates won't install with BD installed
I am often installing Windows 10 updates through the Windows "Insider" program -- Insiders receive updates prior to the general public for "testing" purposes. The problem is that with BD installed the builds and / or updates often will crash or just not complete the install. I can uninstall BD and the install then runs…
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Clear threat count
On the gui is there a way to clear file and web protection count(shown in picture)?
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Windows Defender Security Center alert
Hi, since last week the Windows Defender Security Center Icon in the traybar of my Windows 10 pc shows a red X. Clicking on it the Security Center Windows says that "Bitdefender Antivirus has been postponed and the computer might be not protected". Bitdefender, anyway, says that everithing is ok and the compurter is…
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Profil edit
Why have I not the permisison to edit my own profile?
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An experience about security
Everyone, I would like to share my experience with you. I have been running BitDefender for now 4-6 years, and I am quite happy. Well of course I dont know if I got virus, but I can tell for sure my devices has been running effectivly since I started using them. I combine BitDefender Total Security with "CC Cleaner", a…
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BD AV 2018: can I disable Bitdefender for a short time?
Hi, I have the big problem with BitDefender Antivirus Plus 2018 and I hope you can help me otherwise I have to replace it with another one. In my country nobody knows to give me an answer. Sometime I need to disable Bitdefender for a short time. When I had the previous version it was so easy. I went to a page of…
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Copy Safepay sites to 2nd pc
I just installed Bitdefender 2018 on a 2nd pc. Is it possible to copy all of my bank sites from Safepay to the new pc? Thanks,
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Problems with Bitdefender Firewall and Explorer
Hi, I have Bitdefender Total Security 2018 installed but since then I am not able to access any network drives anymore with explorer. Something like \\abc.org\home\ When I turn off the FW everything works again. I already added explorer.exe to the allowed applications but still, I have the same problem. Has anyone…
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Safepay is a great idea but...
I must admit Safepay is a great idea but there's a small problem. With the ability to span multiple screens in Win 10, So does Safepay. I use a password safe for all of my passwords so needless to say with Safepay activated it to spans both of my screens, therefore I can no longer use my password safe. In most cases I have…
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Disappearing Facebook photos
Dear All. This may have come up before but here goes.... Since installing BD 2018 Total Security pictures on Facebook have disappeared.They are replaced by a small text description of what is on each photo and where the photo acts as a link to another site on the FB wall then the link will take you to the site.Where the…
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2018 total security Bug
After weeks and weeks of trying to get help resolving an issue with 2018 total security where i have to manually remove and add items manually to connect to the internet I'm left having to revert to 2016 total security in order to have a fully functioning piece of software. I've asked more than once if its possible to go…
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INTERNET SECURITY 2018 QUICK SCAN
Hello to all, Two weeks ago, Bitdefender Internet Security 2017 automatically updated into version 2018. Ever since, when i perform a quick scan, it takes more than 7 minutes to complete it. In 2017 version, a quick scan required no more than 44-45 seconds to complete. Every time i perform a quick scan, i immediately get…
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Report Wizard log/ Crash log where?
My situation is this. I was running system scan on my computer when suddenly my computer crashed. After that I rebooted my computer and in Windows I got Report Wizard window if I remember correctly. Image is borrowed from internet. In that windows was also location which started…
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Getting Flase positives on 1 of 3 computers
I'm running into a very odd problem with Bitdefender Total Security 2018. I have 3 computers running Windows 10 1709 all running bit defender 2018, all linked to the same account. On one of the computers , when I try running a program that will disable the very annoying Explorer ribbons called Ribbon Disabler , Bitdefender…
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Family Pack 2017 to 2018
Hello all, I see that BitDefender has updated itself to the 2018 version on the PCs that are supported by my Family Pack. Does that mean my Family Pack should transition to 2018 also, as I am interested in protecting iOS devices that are now a part of the 2018 Family Pack. Do I need to do something to install Family Pack…
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Keeps Setting My Folders Back To Read Only!!!
Even after I remove folder protection and unblock app access through Bitdefender Total Security 2018 settings, my folders keep getting reset to READ ONLY. I've gone into numerous folder property tabs and unchecked read only then clicked apply but as soon as I try to access a file in a folder via an app (GoPro Quik) - the…
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Full system scan
I did a full system scan and it seem to ignore my exclusions. Any idea what’s going on?
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Bitdefender Main Interface 100% CPU usage in Game Mode?
Bitdefender Main Interface is locked up and using 100% of 1 CPU, what is going on here? I'm experiencing very poor performance and unwanted overhead and lags. Bitdefender is getting in the way and crippling down my computer, this is unacceptable. I have set the antivirus in Game Mode for this very reason to avoid such…
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Three different prices for the same thing? Weird pricing.
So I got a popup asking me to renew Total Security 2018 Family Pack (unlimited devices) for 1 year, also have the same notice on Central. The offer is for $83.99 US, regular $119. If I go to Bitdefender's site I can buy the same thing for $59.99. To top it off, on that same…
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How to install BDIS 2017, and "Not" upgrade to 2018?
I would like to install BD!S 2017, and upgrade to 2018 After they get the bugs worked out (always bugs in Any AV's, new Product release!)- How do I install 2017, and Not upgrade to 2018?