Lenovo Tab 4 10 Plus (LTE Model) - SMS Control is not available
Device: Lenovo Tab 4 10 Plus (LTE Model)
OS: Android 7.1.1
Kernel Version: 3.18.31
Build: TB-X704L_S000035_170703_ROW
SIM Card is in the device and I receive or send SMS without any problems. All permission that Bitdefender Security Mobile requested for are granted. And yet, in "SMS Control" tab of "Anti-Theft" feature I get error message (written in orange text): GSM hardware is no accessible. For this reason, you will not be able to use SMS commands with this device.
Dear Bitdefender Team, can you please update the application so I could use "SMS Control" tab of "Anti-Theft" feature?
Thanks,
WarStalkeR.
Comments
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Hi,
Can you also let us know what your cellphone carrier is?0 -
On 2/16/2018 at 7:57 PM, Sergiu C. said:
Hi,
Can you also let us know what your cellphone carrier is?
I use Israeli cellphone carrier HotMobile, but I've successfully used it at my old Lenovo Tab 2 A10-70L Wi-Fi + 4G/3G with BitDefender's Anti-Theft SMS feature fully working on it. I'm using exactly same Sim Card - I just took it out from my old Tab 2 and inserted it into my new Tab 4.
If you need me to run any diagnostic functions or send you the logs - please tell me. I have root access (just as I did at old tablet).0 -
Hello!
I'm sorry for the delay. Please send us an email at bitsy@bitdefender.com regarding this issue, so that we can send you further instructions. Thank you!0
