I can't install Bitdefender total security on my laptop.Everytime I try to do it,it shows Blue scree

TonyStark29
TonyStark29
in Install activation


I bought bitdefender total security and everytime i try to install it, it goes to blue screen and keeps on restarting until i restore the system to a point before i installed bitdefender. The BSOD shows error " KERNEL SECURITY CHECK FAILURE" and it says atc.sys file is missing

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  • TonyStark29
    TonyStark29


    14 hours ago, TonyStark29 said:



    I bought bitdefender total security and everytime i try to install it, it goes to blue screen and keeps on restarting until i restore the system to a point before i installed bitdefender. The BSOD shows error " KERNEL SECURITY CHECK FAILURE" and it says atc.sys file is missing



    can anyone tell me the solution to this problem?

  • Sergiu C.
    Sergiu C. ✭


    Hello, 


     


    Please send us an email at bitsy@bitdefender.com regarding this, so that we can investigate. Thank you. 

  • TonyStark29
    TonyStark29


    Okay.I sent it.


     

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