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Bitdefender VPN Error Code: 3

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Nirjonadda
Nirjonadda ✭
in Privacy


When I try to connect using the VPN it shows the error code 3, the message says that I've exceeded the devices limit. Please let me know how to fixing this issue? Also How to update VPN latest version?


 


ScreenShot00246.png.5d76b07ccdd6edaa4a94d46c05647b86.png


 

Comments

  • Sergiu C.
    Sergiu C. ✭
    Options


    Hi, 


     


    To make sure you have the latest version of the VPN, you can uninstall it from Control Panel > Programs and Features, then reinstall from Bitdefender > Privacy. 

  • Nirjonadda
    Nirjonadda ✭
    Options


    5 hours ago, Sergiu C. said:



    Hi, 


     


    To make sure you have the latest version of the VPN, you can uninstall it from Control Panel > Programs and Features, then reinstall from Bitdefender > Privacy. 



     


    There no way update to latest version of the VPN without uninstall? OK I have reinstall from Bitdefender > Privacy but issue still are same. So what the fix in the latest version of the VPN?


     


    ScreenShot00283.png.5a30d4452d087e6fd9e3dede397d889b.png

  • Nirjonadda
    Nirjonadda ✭
    Options


    Also updated BTS latest 23.0.10.31

  • Sergiu C.
    Sergiu C. ✭
    Options


    Hi, 


     


    If the issue is persisting it needs to be escalated to our development team. Please create a support ticket for this by sending an email at bitsy@bitdefender.com


     


    Thank you!

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