Is it possible to rollback to BTS 2018?

Hi, 

Bitdefender Total Security 2018 can no longer be installed. If you encounter any issues with the new version, I recommend contacting support at bitsy@bitdefender.com 



Thank you!

15 hours ago, Harold said:

OK. Let's start with Encrypted Web Scan has to be disabled in order to work with Firefox, which causes a "Red X" on the status page. (I wonder how many firefox users are out there) Secondly, there's the issue with AntiSpam only functional on specific ports. My ISP (one of the largest in USA) requires ports 993/587 POP3 or IMAP, neither of which BTS 2019 seem to support. These are two deficiencies to start with. I'll settle for these being corrected. If not BTS 2019 doesn't work for me and I'd guess there's a few thousand other users in the same boat. Your choice .....

Hello Harold, 

With regards to the error in Firefox, please follow these steps:

- open Firefox

- press on the menu button in the upper right that looks like three bars one under another

- go to Options

- go to Privacy & Security

- press on View certificates

- go to Authorities

- delete any Bitdefender entries in the list

- press on Import

- navigate to C:\Program Files\Bitdefender\Bitdefender Security\mitm_cache

- select fake-ca.crt and press on Open

- check all the boxes you are prompted with

- press on next until the certificate is installed

- in the same certificate window, click on the Bitdefender Personal CA.Net-Defender certificate, then on Edit Trust

- check the box "This certificate can identify web sites"

Restart Firefox . A restart of the computer may also be required.

Regarding the Antispam module, it is true that it does not work on those ports, nor on IMAP, though the same was true in the previous version of Bitdefender. Antispam supports only the following ports:

POP3: 110, 995

SMTP: 25, 465 (through SSL only)

Unfortunately there is no workaround available, if different ports are used. I can only recommend using what built-in features your email client may have to identify junk mail 

I also would like to revert to BD218 because of the slow SSL scan in BD2019. Seen with Chrome on two pc's that were forced to upgrade.

Bitdefender should have tested this version before releasing it

18 hours ago, buutske said:

Since BD2019 I can't see my security camera's in Axis Companion! I also want to go back to 2018

Hi Buutske,

We are aware of some security camera providers getting blocked from streaming their livefeeds and have introduced  workaround while this gets globally addressed:

- open Bitdefender and click on Protection from the side-menu

- click on Exceptions under the Online Threat Prevention column

- add the camera IPs as separate entries, one at a time, click Add and then Save.

On 10/3/2018 at 1:08 PM, Stefan I. said:

Hi Buutske,

We are aware of some security camera providers getting blocked from streaming their livefeeds and have introduced  workaround while this gets globally addressed:

- open Bitdefender and click on Protection from the side-menu

- click on Exceptions under the Online Threat Prevention column

- add the camera IPs as separate entries, one at a time, click Add and then Save.

Already tried this but no camera feed in Axis Companion

Bitdefender is doing nothing with my  ticket (no: 2018103017470006) dated from 2 november  about the problem with Axis Companion issue. Only 2 emails that says:

We hope this email finds you well. We wanted to let you know that your request, ticket no: 2018103017460002 is currently being reviewed and you will receive a response as soon as possible.

and

Thank you for your patience.

We hope this email finds you well. We wanted to let you know that your request, ticket no: 2018103017470006 is currently being reviewed and you will receive a response as soon as possible.

Still no Live View on my Axis camera's. All possible ip's excluded in online prevention threats but no result.

That's ok, thanx

=================================================

Watch Here Live : https://bit.ly/2r90szT

Watch Here Live : https://bit.ly/2r90szT

Watch Here Live : https://bit.ly/2r90szT

Watch Here Live : https://bit.ly/2r90szT

=============================================

Update on my part, the problem seems to have gone away.

On a hunch I tried using Online Threat Prevention (Exceptions) to add my IP camera by DNS name (I use NO-IP for remote access to that camera) and it seemed to work without the lag I had noted.



Then I revisited the exception I thought I had added for its local IP address, which I could swear I'd added. Anyway I removed and re-added, ensuring port number was included and it seems ok now

Guys, go into the circus. This guy asked if its possible to rollback, and you confront him with numbers. WTF. A shame. He is a normal customer. Not deeply inside computation.