installed new update and it blocks EVERYTHING


after the update my Bitdefender went on a rampage, started blocking windows files, steam, discord, Nvidia, my computer crashed twice until I had to start in safe AFTER a lengthy windows repair to get it to even boot, uninstalled Bitdestroyer and even the program, files, etc..that I added rules and exceptions too STILL GOT BLOCKED. What is going on here?????

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  • I have a similar problem, with the 2018 version everything is ok, with the 2019 version the PC hangs at boot, black screen and only mouse arrow.

    If I uninstall the 2019 version (In safe mode) everything is OK.

    If I reinstall the 2018 version it works, but it updates automatically to the 2019 version.

    PC with Windows 7 64bit.

    In these conditions I can no longer use BITDEFENDER !!


  • I solved the problem by doing a complete uninstall of the 2018 antivirus and then installing the new 2019 version.



  • On 9/21/2018 at 6:29 AM, clintusmaximus said:



    after the update my Bitdefender went on a rampage, started blocking windows files, steam, discord, Nvidia, my computer crashed twice until I had to start in safe AFTER a lengthy windows repair to get it to even boot, uninstalled Bitdestroyer and even the program, files, etc..that I added rules and exceptions too STILL GOT BLOCKED. What is going on here?????



    Hello, 


     


    Please send us a support tool log at [email protected]


    https://www.bitdefender.com/consumer/support/answer/8919/



    Thank you


  • I logged a complaint a few weeks ago after the automatic upgrade made my computer extremely slow.  BitDefender support finally gave a receommendation to uninstall and reinstall.  I did it and so far it has worked.


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  • Hello just wanted to give you a quick heads up. The text in your article seem to be running off the screen in Opera. I'm not sure if this is a formatting issue or something to do with browser compatibility but I thought I'd post to let you know. The style and design look great though! Hope you get the problem solved soon. Many thanks


     


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