After install, Javascript error windows pop up every few minutes - Bitdefender unusable
Hi,
I'm running Win7 x64 on an HP laptop bought in around 2009 with English OS.
I successfully installed BD Total Security 2019. Straight away, about 6 javascript error popup windows would come up in quick succession, forcing me to click yes/no before continuing. These would keep coming back every few minutes. Bitdefender is unusable. I can't even activate it.
I tried uninstalling and reinstalling BD. Same problem.
Screenshots of the popup error windows below.
Comments
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Hello,
Please send us a Bitdefender support tool log and the screenshots above via email at bitsy@bitdefender.com so that we can further analyze this situation.
How to generate a Support Tool log: https://www.bitdefender.com/consumer/support/answer/1730
Looking forward to hearing from you.
Have a nice day!0 -
OK, done.
I've sent it to the email address you gave me. Shall I attach it here too?0 -
Hello,
There is no need for that, my colleagues will analyze the situation and contact you back via email with further details.
Have a nice day!0