Dashboard notifications don't go away

17 hours ago, ryspredator said:

I have a couple of recommendations from the dashboard, about updating Bitdefender, vulnerabilities (Windows and apps), file shredder and the profiles.

The issue is, even though Bitdefender is constantly being updated and all vulnerability recommendations are being followed, these recommendations in the dashboard do not go away.

Hi,

We would like to investigate if this is just a glitch and if possible, please send us a Support Tool log at the email address bitsy@bitdefender.com.

When you generate the log, please make sure that you enable the option Reproduce this issue and that you try to update from the notification from the Dashboard.

How to generate a Support Tool log: https://www.bitdefender.com/consumer/support/answer/1733/

I have the same issue.  Here’s what I do.  After the system is updated through its proper channel, perform a vulnerability scan task manually and the stubborn “Update Recommendation” will be gone.  In the meanwhile, the most annoying one is “File Shredder Recommendation”.  Each time when I open Bitdefender Internet Security to check the firewall traffic after reading, writing, or editing a document, “File Shredder Recommendation” will pop up.  It’s just like a crying baby that needs comforting.  I have to create a new folder, copying a document to put in it, running the file shredder to destroy it so that the bloody recommendation may finally disappear.  Then I ask the Bitdefender on my system, “I say, mate, satisfied?  Do you really mean to help all kinds of ransomware to save a big breath by recommending that everything be shredded, shredded, and shredded irreversibly?”  Fortunately, Bitdefender remains the status of a silent computer security guard on my system and I never go insane.  I’ve not heard any responses from it yet.  This is indeed a glitch.  Please fix it.

On 9/5/2019 at 5:33 PM, ryspredator said:

I do hope it is a glitch, the notifications do say the update was successful.

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Hi,

We noticed on the log that the update requires a restart. Please restart your PC and let us know if you still receive the notifications.

On 9/14/2019 at 2:50 PM, ryspredator said:

Recently I did get a notification about a relatively small product update which installed smoothly. I haven't seen the notification since.

Hello,

Thank you for the information.

Wow, the forum system doesn't allow me to upload the rest of the files.  What should I do?  Sending the complete video to you at bitsy@bitdefender.com?

OK. Thanks.