Hello,
Bitdefender is using up way too much CPU. bdservicehost.exe uses over 80% CPU resources and 32% RAM causing my computer to lag. Any ideas?
I am attaching my .nfo file so you get my computer specs.
Thanks
/applications/core/interface/file/attachment.php?id=19511" data-fileExt='txt' data-fileid='19511'>msinfo.txt
Hi,
Have you noticed when does it use a lot of CPU and for how long? Please send us some screenshots from Task Manager.
Check if it stop using so much CPU when a certain module is disabled: https://www.bitdefender.com/consumer/support/answer/28557/
Hi, I have been observing this behaviour from past 3 days. the bdservicehost takes memory even when PC is idle.
Hello /index.php?/profile/83924-pushkar112/&do=hovercard" data-mentionid="83924" href="<___base_url___>/index.php?/profile/83924-pushkar112/" rel="">@Pushkar112,
Please contact us at bitsy@bitdefender.com with the information provided on this thread. Once you email us, you will receive a Support Ticket number as well.
Kindly reply to this thread with the aforementioned ticket number.
On 11/8/2019 at 7:32 PM, Alex D. said: Hello /index.php?/profile/83924-pushkar112/&do=hovercard" data-mentionid="83924" href="<___base_url___>/index.php?/profile/83924-pushkar112/" rel="">@Pushkar112, Please contact us at bitsy@bitdefender.com with the information provided on this thread. Once you email us, you will receive a Support Ticket number as well. Kindly reply to this thread with the aforementioned ticket number.
I apologise for the delay.
I have raise a ticket through bitdefender app with ticket number is 2019111419570003 to bdsupport@tickets.bitdefender.com email address.
I have located your support ticket. We will continue handling this situation via the ticketing system.
Can I get a status update on the issue? As I have provided your developers with the required files.
As discussed via the ticketing system, Bitdefender is functioning normally on your device, also, the Memory usage is normal.
Thread locked.
