bdservicehost.exe CPU usage high (over 60%) clogging my computer.
Hello,
Bitdefender is using up way too much CPU. bdservicehost.exe uses over 80% CPU resources and 32% RAM causing my computer to lag. Any ideas?
I am attaching my .nfo file so you get my computer specs.
Thanks
Comments
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Hi,
Have you noticed when does it use a lot of CPU and for how long? Please send us some screenshots from Task Manager.
Check if it stop using so much CPU when a certain module is disabled: https://www.bitdefender.com/consumer/support/answer/28557/
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Hi, I have been observing this behaviour from past 3 days. the bdservicehost takes memory even when PC is idle.
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Please contact us at bitsy@bitdefender.com with the information provided on this thread. Once you email us, you will receive a Support Ticket number as well.
Kindly reply to this thread with the aforementioned ticket number.0 -
On 11/8/2019 at 7:32 PM, Alex D. said:
Please contact us at bitsy@bitdefender.com with the information provided on this thread. Once you email us, you will receive a Support Ticket number as well.
Kindly reply to this thread with the aforementioned ticket number.
I apologise for the delay.
I have raise a ticket through bitdefender app with ticket number is 2019111419570003 to bdsupport@tickets.bitdefender.com email address.0 -
Hello,
I have located your support ticket. We will continue handling this situation via the ticketing system.
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On 11/8/2019 at 7:32 PM, Alex D. said:
Please contact us at bitsy@bitdefender.com with the information provided on this thread. Once you email us, you will receive a Support Ticket number as well.
Kindly reply to this thread with the aforementioned ticket number.
Can I get a status update on the issue? As I have provided your developers with the required files.0 -
Hello,
As discussed via the ticketing system, Bitdefender is functioning normally on your device, also, the Memory usage is normal.
Thread locked.0
