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Remove device from bitdefender central?

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Indiaskye
Indiaskye ✭
in Central

Hi,

I have 3 devices listed on my account which I no longer have, how do I remove them?

Thanks

Comments

  • Sesame
    Sesame ✭
    Options

    I have the same problem too. Can Bitdefender give us a response?

  • Art2734
    Art2734 ✭
    Options

    I have two similarly described cell phones listed in my account. I no longer use one of these phones. How do I know which phone listed in my account is the one I wish to delete?

  • Moemen
    Moemen ✭
    Options

    Same Here, was hoping to find a solution :(

  • DBull
    DBull ✭
    Options

    how do i remove a mobile device that I no longer have?

  • MrT
    MrT ✭
    Options

    I was looking for this and it's hard to find, but it is possible.

    In "My Devices", click on the one you want to delete. On the next page (the individual device page) you should see three vertical dots top right under the Account and Bell icon (as at April 2020).

    Clicking on the three dots should pop down a menu to delete/remove the device.

    For the person with two similarly named phones (but one no longer used) the menu under the three dots should give more options (like rename) if the device is still active. For non-active (perhaps marked "At Risk"), you should only see "Remove".

    Hope that helps others....

  • JoeM
    JoeM ✭
    Options

    Good call. Never saw the dots. Thx

  • PwkEddie
    PwkEddie ✭
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    Magic Mr T. Well spotted. Problem solved.

    Thanks

  • SimonQ
    SimonQ ✭
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    Nice to see someones on the ball great job thanks

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod
    Options

    Hi Member's

    Kindly have a look at the website : https://www.bitdefender.com/consumer/support/answer/2795/

    If this helps, kindly click on agree. 

    Regards

    Flex

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • frustrated1
    frustrated1 ✭
    Options

    I have the same issue as the rest....no 3 dots to remove a device...... and resolutions just take you back to the same issue..... come on Bitdefender, sort it out

  • Btum13
    Btum13 ✭
    Options

    Same issue here, no 3 dots. Need a solution

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod
    Options

    @frustrated1 & @Btum13

    Kindly drop an email to bitdefender support at bitsy@bitdefender.com regarding your query .They will reply back asap.

    Regards

    Flex

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

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