AFTER DOWNLOADING BITDEFENDER TOTAL SECURITY AND DOUBLE CLICKING THE SAME... NOTHING HAPPENS

RAJAN
RAJAN ✭
in Protection

This is weird issue for me happening since past few months:

after logging in into bitdefender central platform, i downloaded the total security package (approx. 11mb) on my windows Laptop. Now when i try to install it by double clicking on the package.. nothing happens on my computer...

Tried looking for offline installer.. but i guess nothing available. Kindly help

Answers

  • [Deleted User]
    [Deleted User] mod

    Hello Rajan,

    We have located and answered to your tickets via the support center. We're looking forward to your reply!

  • RAJAN
    RAJAN ✭

    Hey Alex

    The same problem was happening to me, I used ccleaner free version to locate any residue of previous bit defender version and found bitdefender agent remained even after unistallation.

    I uninstalled that agent and cleaned registry with ccleaner and tried again with fresh installation, and it suceeded.

    Hope this helps

    Stay safe

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