Antivirus

Antivirus

BitDefender Crashes repeatedly on new installation


I have a user who installed BitDefender Free on her laptop (as directed by the University we work for ), and she reports that it crashes every time she runs a scan, with the following error (below).

I am not sure what to make of this, she says it happens every time she runs a scan (just installed the application yesterday). I am waiting on the model and OS version from her.



Incident Identifier: 3F57F699-05F3-4E8B-8F05-E7B98CDE7ADE

CrashReporter Key: D53165B0-6255-5D95-847A-0AB07275F9BF

Hardware Model: MacBookPro14,1

Process: BitdefenderVirus [33159]

Path:

Identifier: com.bitdefender.BitdefenderVirusScanner

Version: 3.15 (3.15.269)

Code Type: X86-64

Parent Process: launchd [1]


Date/Time: 2020-06-09T11:35:30Z

Launch Time: 2020-06-09T11:33:57Z

OS Version: Mac OS X 10.13.6 (17G13035)

Report Version: 104


Exception Type: SIGSEGV

Exception Codes: SEGV_MAPERR at 0x1204da000

Crashed Thread: 19

Tagged:

Welcome!

It looks like you're new here. Sign in or register to get started.

Comments

Welcome!

It looks like you're new here. Sign in or register to get started.

Welcome!

It looks like you're new here. Sign in or register to get started.