Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

On Mac Catalina OS - System Scan & Quick scan stopping halfway through never completing

Hi,

For some reason I am no longer able to scan my hard-drive entirely with my Bitdefender Pro for Mac.

Everything else appears to be working ok except the scan function.

It stalls on the same file every time - /System/Library/launchagents/.com.apple.mdworker.shared.plist

I have tried it under the following situations -

  • Full Disk access BDLDaemon only
  • Full Disk Access BOTH BDLDaemon & Bitdefender Antivirus

I have restarted a couple of times also. Still stalls on the same file.

Please help!

Thanks

Comments