I have 3 devices listed on my account which I no longer have, how do I remove them?
I have the same problem too. Can Bitdefender give us a response?
I have two similarly described cell phones listed in my account. I no longer use one of these phones. How do I know which phone listed in my account is the one I wish to delete?
Same Here, was hoping to find a solution :(
how do i remove a mobile device that I no longer have?
I was looking for this and it's hard to find, but it is possible.
In "My Devices", click on the one you want to delete. On the next page (the individual device page) you should see three vertical dots top right under the Account and Bell icon (as at April 2020).
Clicking on the three dots should pop down a menu to delete/remove the device.
For the person with two similarly named phones (but one no longer used) the menu under the three dots should give more options (like rename) if the device is still active. For non-active (perhaps marked "At Risk"), you should only see "Remove".
Hope that helps others....
Good call. Never saw the dots. Thx
Magic Mr T. Well spotted. Problem solved.
Nice to see someones on the ball great job thanks
Kindly have a look at the website : https://www.bitdefender.com/consumer/support/answer/2795/
If this helps, kindly click on agree.
I have the same issue as the rest....no 3 dots to remove a device...... and resolutions just take you back to the same issue..... come on Bitdefender, sort it out
Same issue here, no 3 dots. Need a solution
@frustrated1 & @Btum13
Kindly drop an email to bitdefender support at [email protected] regarding your query .They will reply back asap.