Upgrading from Bitdefender Internet Security to Bitdefender Total Security
Why do companies make things unbelievably complicated? My current subscription (Internet Security) expires in about 3 weeks. About 5-6 months ago, I ordered Total Security which I've been trying to activate for several hours today. Does anyone have any suggestions?
I did get a popup while trying to use the activation code but it said I needed to install it on a second account or something or to contact support to merge it.
It does not seem you can actually remove the current antivirus from your account. I've tried several times earlier today. First I tried to download Total Security from online. It just went back to Internet Security. I then tried the disk that came with Total Security but the same thing happened, just reinstalled Internet Security. I've even tried going to my Control Panel and remove it, which needless to say did not do anything.
If there is no way to remove products from your account, that is absolutely BS. If anyone can give me any other ideas to try, that would be great. As much as it would be completely inconvenient an unnecessary, I guess the only option would be to put it on a second account.
I just wish things were so much simpler than companies make them.