antispam toolbar not working in Thunderbird

Same over here.

Is November 2020 and since February Bitdefender have no solved this issue. Don't be surprise if we not renevue the subscription.

Is now March 2021. More than one year since a fantomatic Bitdefender development team knowledge the problem and work to fix it. But they did not.

I left Kaspersky for this reason, I will not renevue Bitdefender and I will look for someone who took much care for his customers.

Advertising product as "inclusive" "included" and else is call cheating when that isn't truly available.

I have waste to much time with you already.

I have Bitdefender Total Security 2021 installed and I use Thunderbird 64 bit for email. Until now no Bitdefender Anti Spam toolbar has appeared in Tbird and I have been happily using Tbird's own antispam. Looking at other posts on this site it would appear that although AVG advertise the anti spam module as working with Tbird there have been intermittent problems with this dating back to 2004, and it seems AVG (or Bitdefender as was) have done little about it.

I upgraded my Tbird from 78.10.0 to 78.13.0 last week. Suddenly the Bitdefender anti spam toolbar has appeared. What it does, however, is making my email client virtually unusable. Any new mail that arrives is instantly marked as read. Tbird has an option to automatically mark new mail as read or delay marking by a few seconds, but the new unwanted Bitdefender antispam seems to override this making the setting completely useless. This of course means that I can't tell what mail I've read and what I haven't - a major problem for email use.

A kind soul on the Tbird forum pointed me towards Bitdefender as the culprit (which is how I realized it was the antispam module causing this serious problem) so I turned off the antispam module in Bitdefender. Now new mail does not automatically get marked as read and the Tbird auto read options seem to be working. But the Bitdefender antispam module toolbar is still there, albeit greyed out. So now I have a completely useless and unasked for tool bar that I can't turn off or remove.

Bitdefender appear to be including a module with their product that has only ever worked intermittently (and they haven't done anything about this) and that is now causing serious problems with Thunderbird. And includes a toolbar that you can't even turn off! This is very poor show from AVG - they need to make this antispam module and toolbar an option in Thunderbird that can be completely turned off, particularly if they can't be bothered to make sure it works from Tbird version to version.

If they don't do something about this sorry situation I will, like many others on this site, be renewing elsewhere . . .

My TBird (now @ 91.3.2, 64-bit) has been showing the Bitdefender antispam ribbon for a long time, but all buttons are disabled, except for the Settings one.

It's useless, as the Bitdefender VPN and its cryptographic "Error 2" code that hinders access to the product. Tech support services are a no-no.

Since Bitdefender devs to not attend the forum (or pretend so), I'll move on by the time my license expires.

Automatically installing a Thunderbird toolbar that DOESN'T work does NOTHING to instill confidence that your product actually defends against viruses. Total security seems to be a joke.

I won't be renewing my subscription once it runs out.