Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

How to stop automatic renewal off the license

SorinX
SorinX ✭
edited February 2022 in Central & Subscriptions

Hello!

I want to NOT automatic renew the license I have.

I can't find if automatic renewal is active.

I have Bitdefender Internet Security.

My license will expire in January 2021.

Thanks!

Answers

  • garioch7
    garioch7 Defender of the month ✭✭✭✭✭

    @SorinX

    This link should provide the answer.

    Good luck and have a great day.

    Regards,

    -Phil

    Former Bleeping Computer Malware Response Instructor

  • SorinX
    SorinX ✭

    My graphic interface is not identical with the one from that link.

    I see no Payments option.

  • garioch7
    garioch7 Defender of the month ✭✭✭✭✭

    @SorinX

    My interface is different too. I just went and checked. Log into Bitdefender Central, Click on "My Subscriptions", then navigate to the top left of the pane, and click on "My Payments". That will take you to the screen where you can disable "Auto Renewal"; at least it does on my computer, using Chrome.

    I hope this helps. Have a great day.

    Regards,

    -Phil

    Former Bleeping Computer Malware Response Instructor

  • SorinX
    SorinX ✭

    Thanks for your help!

    I could not see the Payments option.

    I changed my mind and extended Internet Security with 1 year.

  • IslandBob
    IslandBob ✭

    I couldn't see the payment option, I had to refresh the page for the payment option to appear

  • cpo
    cpo ✭

    Hello! I want to disable auto renewal but I cannot find the option according to this thread (different interface). Please advise.

    Thank you.

All Time Leaders

Categories

Defenders of the month