Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Renewal query
Yesterday, According to my account, my antivirus plus was due to expire in 30 days so I renewed it last night, payment was taken but it's still saying it expires in 30 days ? Does it not show the new 3 year subscription until after current subscription expires ?
Tagged:
0
Answers
-
Hi...It wont show until you go to BD Central and activate it. It will be added on to whatever you have left on your old subscription. Also, and this is important, make sure that you have auto renewal disabled or you will probably get dinged again. In my opinion the best way to do this If you purchased BD thru 2checkout, is to create a 2checkout account and disable from there. Activate your new subscription before cancelling auto renewal or it will just reset itself. Good luck.
0
