Way to make BitDefender stop re-installing VPN every update?

Hi There,

BitDefender Total Security is doing something absolutely infuriating that has been driving me nuts for the past month or so.

I have a subscription for Total Security that I use to protect my laptop as well as my wife's, father's, and mother-n-law's. Each of us is experiencing the same issue issue where BitDefender reinstalls the VPN product EVERY SINGLE TIME that it updates. None of us use the VPN, none of us plan to, and we all keep uninstalling it every time to no avail.

Support was pretty useless, telling me to uninstall and reinstall BitDefender, which did absolutely nothing.

Has anyone discovered a way to make the uninstallation stick? A refusal to respect a user's decision not to use one of their add-on product would be very customer-hostile, so I'm hoping that there's a setting in Total Security that I'm just missing that will make this stop happening.

Any help that you can provide would be appreciated.

Thanks,

-Sean

Comments

  • Alex_AAlex_A ✭✭✭

    Most likely you will have to put up with the fact that Bitdefender VPN is present on your device so that you do not have to constantly delete it. The only suggestion is to disable the automatic start of the Bitdefender VPN service at system startup

  • Sadly there seems to be a lot of stupid things about Total Security. It autodownloads Safepay as well. The most annoying thing for me is the notifications about features I will never use. Kinda ironic that one of those "features" is Antispam.

  • Me too. If left running, the VPN pops up unhelpfully any time there is an interruption in the network. It seems to have no useful settings to limit its application.😡

  • The Bitdefender VPN keeping installing is really annoying. I use a VPN because I rely on a public wi-fi for a lot of my work during the day. Bitdefender VPN stops so many things from working (including preventing me from sending emails in Mozilla Thunderbird) that I switched to NordVPN, which seems to work great. I've repeatedly uninstalled Bitdefender VPN, but when it gets reinstalled without my permission, it prevents my other VPN from working. Tried talking to customer support about the VPN issues and they've been about as useful as a chocolate teapot. Not been able to find any setting to say "no I don't want this, now leave me alone".

    I've been a loyal customer of Bitdefender Total Security for a number of years. Will not be renewing my subscription when it expires. Too many issues with it now (my firewall stops working about once every 6 weeks or so. The only way to get it back is to entirely uninstall BD, clean the registry entries, then reinstall from scratch. Don't see why I should pay money to BD for basically having to rely on the inbuilt Windows firewall. Tech support no help for that either).

    Anyway this seems to work for me

    Uninstall Bitdefender VPN.

    Go to Start, and search for "Services" and open it up. Scroll down to Bitdefender VPN. If it's marked as running, right click on it and press "Stop". Now right click on it again. Click on "Properties". In the startup drop down box, change it from "Automatic" to "Disabled". Click okay. This prevents the service from automatically starting even if it gets reinstalled again.

    Now open up the main Bitdefender interface. Click on Vulnerabilities. Click on the Settings tab. Turn off "Wi-Fi Security Advisor". This stops those nagging popups

  • Thanks for the GREAT comment. You the MAN !!

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.