VPN error 9 - user authentication error on MAC

LeonzLeonz ✭
in Bitdefender antivirus for mac

premium VPN used to work on my Mac.

However, today I could not connect the VPN server.. always got the "user authentication error" error code 9.

I re-login to the bitdefender.. restarted the Mac.. reinstalled the Bitbender suite.. none of them fixed the issue..

Comments

  • kleuallekleualle

    I have this issue on my iPhone. What's up with this? It has worked in the past just fine.

  • FujiAppleFujiApple

    I have the same problem on my MacBook Pro running OS 10.13.6. Did you ever resolve your problem? How?

  • Cbus64Cbus64

    Any resolution to this problem? VPN worked one day and died the next. Any help would be greatly appreciated.

  • Jw130Jw130

    Receive “Error Code 9” every time I try to connect the VPN on iPhone iOS. iPad and MacBook work fine. iPhone was fine 3 days ago. Not using “web protection” at the same time so that shouldn’t be a problem. Any ideas?

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Home • Bitdefender antivirus for macComment As ...