Bitdefender is blocking access to websites that we use all the time

Same problem making any administration fixes in wordpress (.../wp-admin) a real nightmare. There actually are several threads on wordpress talking about this issue with BitDefender but it seems to be primarily a problem with the free version of the program.

https://wordpress.org/support/topic/unable-to-log-into-wp-admin-but-only-on-one-device/

Bitdefender Free constantly blocking genuine URLS, most recently Microsoft Azure Directory logins. The URL exclusion option doesn't work and I have observed that Bitdefender appears to be completely blocking the parameters being passed via the URL.

I have also observed this becoming a recurring problem with both consumer (Antivirus Plus) and business editions (Gravity Zone) and suspect this is due to the relentless new features being added, most of which are not really required. Endless notifications anyone?

BD has gone from a great lightweight AV to a paranoid bloated product with endless false positives.

Quite frankly had enough now and have started moving clients to another AV product and no longer recommending.

It looks like it is a ghost town in here at the moment as far as official Bitdefender staff are concerned, perhaps they have knocked off for the weekend?

This problem is currently happening with all australian websites that have .com.au domain extension.

Having the same issue! POST variables are getting dumped along the way by Bitdefender (and thus, login isn't possible through SSL).

Huge problem. We have 8000 users.

Hello, can you please take a look at https://gavere.permamed.be/test.php as well?

When Bitdefender Free edition installed, this even simple example shows that all post-variables are not getting posted. When BD is disabled, everything works fine.

(this is the reason why non of our users who are using bitdefender, can login into the system)

@His_Royal_Dudeness yep, I can access them. So defo the issue you encounter is linked with the Free version. Dev team is on it.

Thnx alot , Mike_BD!

Hey Mike_BS.

It appears that the problem is solved. Everythings is getting posted, again!

Thnx alot, Dev!

Regards,

Arthur

Yep, my colleagues told me they pushed a quick fix, thanks to you guys pin-pointing it. Glad to hear it's now ok.

cheers,

Mike

I am on Bitdefender gravity zone and am having problems with known good sites. I have created my exceptions and applied them to the correct computers but it still will not allow access to these sites. Turning off bitdefender to access these sites is not a viable option for me. Hopefully, I am missing something simple. HELP!!!

I am on Bitdefender Security - part of the Netgear Armor product - just installed (as an attempt to solve a problem with Total Security 2021).

The problem remains. The same behavior discussed above on other posts/comments. NO HTTP traffic is allowed, even to a local NAS server, even What's odd is that this problem is only on one Windows 10 PC, and only on one user profile of that PC. I can log in to another account on same PC and I can go anywhere on the Internet.

I tried the steps recommended: 1) disable firewall... no change; 2) disable Encrypted web scan... no change.
Please advise.

It worked for few days but with recent update it started to not loading certain pages again. Not working with mozilla firefox.
However with Edge it works fine.

Hi
After purchasing and installing Bitdefender, I was suddenly blocked from numerous web sites.
The strange thing - I could not identify a pattern - sometimes a site was blocked - other times, no problem.
I spoke with Tech Support - the person was very patient - we walked through each setting, turned them all off, still the problem persisted.
To further complicate matters, the more I used my computer, the more often I was blocked from accessing sites.
I reformatted my C drive - reinstalled Bitdefender - same problem.
I again reformatted my C drive - this time I did not install Bitdefender - No Issues.
Not sure what to do?
Considering other products.

I've run into the same issue with Netgear-Bitdefender version (which I understand is comparable to Total Security except integrated with my Nighthawk R800P router). So far have only seen with a single site using Chrome or Edge on Windows 10 laptop. The site is any link for a large local healthcare company using Epic's EMR system with a MyChart patient portal to access medical records for their account. Accessing the main website (//https://www.allinahealth.org/) works just fine. But using ANY link on that page going to a more secure location in their system (https://account.allinahealth.org/contact/patientcare) results in an ERR_CONNECTION_RESET exception that says "This site cannot be reached the connection has been reset", with NO opportunity to proceed anyhow.

If I try to got to the MyChart portal login (http://account.allinahealth.org/dashboard/index?status=confirmed) I get a different error with Netgear Armor powered by Bitdefender, which says:

with NO link to allow me to proceed despite risk and a Notification is logged in Bitdefender dashboard that says:

Despite there being an Exception in place for this site in my Online Threat Protection.

Real kicker is that I can reach these sites and log into the MyChart patient Portal just fine from my Android (Samsung Galaxy S8+ with Bitdefender) phone.

I have sent this to the review team as a possible False Positive hit for domain "account.allinahealth.org" as a possible route to resolve. However, with Notification above, I am unsure anything will be done since it appears to be a different sort of block occurring.

Disabling Bitdefender does NOTHING to resolve, nor to any of the numerous suggestions. Hoping someone has found a better, more solid resolution.

I just went through a very similar problem sounding very similar to this with Malware Bytes's web blocker, where they blacklisted entire TLDs by default and then specifically whitelisted each site that complained about it. This, if similar, is a very unacceptable practice.

I'm seeing too, one of my own websites randomly being blocked for no valid reasoning and so, I'm concerned this may be following under the same pattern of abusive "security" measures that aren't based on security at all.

My website that I just saw pop up with this is: https://hub.deckersheaven.com/

It's used for my Bulletin Board System since I'm a FidoNet Network Coordinator for Net135. I've been a BitDefender Antivirus subscriber for several years for my MacBook Pro, and if this is any way related to the same blacklist tactics that Malware Bytes did, then I will be hard pressed to press hard against BitDefender's methods just like I was with MalwareBytes.

Reference of this discussion: https://forums.malwarebytes.com/topic/268200-blanket-tld-blocking-sets-a-whole-new-precedent-of-security-fraud/

Hi @PsiJack , thanks for sharing this with the Community! We'll make sure to investigate with our labs team.

I had a quick look myself and https://sitecheck.sucuri.net/results/https/hub.deckersheaven.com says some vulnerabilities are in place.

@Alexandru_BD let's dig into this a bit.

cheers,

Mike

Have used BD for a few weeks. I, too, am having this problem. It is even denying me access to Kroger.

Hello @Mookey,

Well, that says a lot, who knows what those .gov websites are doing in the background 😄

Now, if Bitdefender is blocking a website, there are a couple of ways to fix this:

• You can click “I understand the risks, take me there anyway” at the bottom of the warning that appears on the blocked website;
• You can Submit a request to Bitdefender Labs to fix the incorrect blocking of the website;
• You can add the legitimate website to the Exceptions list.

Check the article below for detailed steps on how to do this and let us know which solution works for you:

https://www.bitdefender.com/consumer/support/answer/1519/

Regards

I didn't realize it until later and problems with the state of Indiana but Bitdefender blocked me from filing my quarterly return. Also it blocks me from using auction sites, specifically certain auctioneers I have been using for years. Yes, i am paying for this annoyance, not to mention popups trying to induce me to pay for more of their services.

I am using BD paid version. I am able to access the home page of an auction site I have visited multiple times over the past three years. Now I cannot get past the home page or log-in.

I tried a) making an exception to the site; b) dropping the Shield; c) dropping the Anti-Tracker. Makes no difference.

I can access the full website on my wife's computer (She doesn't use BD but we share a common router)

I cannot access certain sites to pay my bills (sites that I could access prior to installing Bitdefender). I also can't access previously available embedded training videos. I received no notification from Bitdefender that these sites were blocked. I was able to access the sites again as soon as uninstalled Bitdefender. This should not be happening - I'm paying for a product that I can't fully use without significant modification?

PS - I'm not using VPN

Guess what? I'm having the same damn issue. What's worse is that Bitdefender blocks EVERYDAY USE APPLICATIONS! It is FAR too strict! I can barely get my projects done. It's blocking applications for mods of vrchat, it's blocking some roblox applications, and unity applications causing them to crash. it even prevents my microphone being used, and the firewall blocks even the simplest online fetches that I cant seem to figure out how to add it to the exceptions. in fact, the exceptions doesn't work at all because anytime I add something there or to the "rule" it STILL gets blocked and deleted, especially the .exe files I use that it makes constant false positives on.

and I have another problem, why does bitdefender's firewall ALWAYS automatically turn on? its completely useless because it blocks very unnecessary essential files and instead doesnt work when i exclude them

Wrong, wrong, wrong, at least on the free version. I have the complete works paid version. This damn thing is going off of my computer tonight. I have a two-year subscription and can't access my electrical utility site, Comed, even though I've added it to my exceptions. Plus I don't see a way to temporarily disable this thing so I can log in. I had to shut down all of the devious ways that BD tried to get me to sign onto. And, this is Tom's Guide second best choice? This will be my one and only post. Bitdefender is a POS.