Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Bitdefender won't install with Acronis True Image on system

Options

Hi

I've just bought a license for Bitdefender, but am not able to install it because I have Acronis True Image installed and it refuses to let me continue until I uninstall it.

I use Acronis True Image for offsite backups so can't install it. I have tried disabling the protection features of ATI, but it still doesn't seem to let me continue.

Are Bd and ATI totally incompatible? I used to use Kasperksy with Acronis with no problems.

Comments

  • Mike_BD
    Options

    Heyo @bluedonkey ,

    Have you tried first uninstall ATI, install BD and then reinstall ATI? If the product is original, it shouldn't be incompatible.

    Please repost here if you dont' succeed and I'll flag this to our dev team.

    cheers,

    Mike

    Intel Core i7-7700 @ 3.60Ghz, 64GB DDR4 || Gigabyte nVIDIA GeForce® GTX 1070 G1 8GB || WD Blue NAND 500GB + 1TB