Bitdefender threat error even though I never installed Bitdefender

iamzain16
edited January 2022 in Parental Control

I got this strange error today:

A problem has occured in BitDefender Threat Scanner. A file containing error information has been created at C:\Windows\Temp\BitDefender Threat Scanner.dmp

I can see the file is there. But I've never installed Bit Defender on the machine as far as I know. It's a Win2012 R2 machine I use as a development machine. There's ITBrain by Teamviewer which does malware detection. It hasn't picked anything up nor has MalwareBytes which I downloaded to scan the machine after the error. I spoke to Bitdefender and they have said they would look at it. I was wondering if anyone here had any ideas.

Answers

  • What are the dates the folder was created? Was there any other software installed at this time

  • What are the dates the folder was created? Was there any other software installed at this time or work done that may shed light on how the file was downloaded?

  • What are the dates the folder was created? Was there any other software installed at this time

  • What are the dates the folder was created? Was there any other software installed at this time

  • the error msg popped up after installing pspad and clicking on it to run. i run different virus software, so am not running bitdefender. have never run bitdefender.