How do I 'find' out what my password (that Bitdefender has saved for me) is for my mail accounts?

How do I 'find' out what my password (that Bitdefender has saved for me) IS for my mail account(s)?

There is no little 'eye' to click to reveal it, and I can't remember (which is why I had Bitdefender save it for me) but now I need to configure something and I need the password! Arrgghhh!

Do I need to reset a new password? (If so, not happy.)

Best Answer

  • Alexandru_BD
    Alexandru_BD admin
    Answer ✓

    Hello @Forgot

    Given the nature of your request and the privacy aspect of the password, I would recommend contacting the Technical Support Teams, as they will be able to help you with this. You can get in touch with our engineers by choosing one of the contact methods available here:

    https://www.bitdefender.com/consumer/support/

    Stay safe.

    Premium Security & Bitdefender Endpoint Security Tools user

Answers

  • Thank you. Although, I am curious; why contact support? They SHOULDN'T know what my password is... should they...? 🤔

  • You are correct, they won't know what the password is, but they can provide some advice on how to proceed further. A password reset might be necessary, I believe.

    Premium Security & Bitdefender Endpoint Security Tools user

  • Damn! Password reset was what I was hoping to avoid. Thanks. Cheers!

  • I am sorry to hear that, but it seems that there are no other alternatives here...

    I hope it gets resolved soon.

    Best wishes.

    Premium Security & Bitdefender Endpoint Security Tools user