Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Mac to PC

Options

HI. I just bought Bitdefender for Mac -- can I have it moved over to PC?

Answers

  • Alexandru_BD
    Options

    Hello @dup and welcome to the Community!

    I can help you with that.

    I have converted your Antivirus for Mac into an Antivirus Plus license and you can now protect up to 3 Windows devices, instead of MacOS.

    Stay safe.

    Premium Security & Bitdefender Endpoint Security Tools user

  • dup
    Options

    Thanks, Alejandru. I have another problem with which I need help:

    Upon trying to install BD, I'm told I have to desinstallar the other programs. All programs or just other anviruses?

  • Alexandru_BD
    Options

    Hi,

    This message refers to other security solutions that might be installed the devices you wish to protect.

    Having multiple antivirus programs running at the same time may degrade performance and even prevent proper malware detection.

    In the event other security solutions are active and you wish to install Bitdefender, it is recommended to unistall them, as there might be compatibility issues between them.

    Best regards.

    Premium Security & Bitdefender Endpoint Security Tools user

  • dup
    Options

    Thanks !