Mac Book keep deleting Bitdefender .

I have to download Bitdefender almost every 2 days. The app will just disappear on its own . Anyone ever experienced this?

Comments

  • Hello @Raph112,

    Based on your description of the situation encountered, I would recommend contacting the Technical Support Teams, as more information might be required to troubleshoot this. The engineers will need to take a closer look at the machine. You can get in touch with our engineers by choosing one of the contact methods available here:

    https://www.bitdefender.com/consumer/support/

    Stay safe.

    Premium Security & Bitdefender Endpoint Security Tools user

  • I'm having this issue now. Did you find a solution?? Link above is not helpful to finding answers or help.

  • Hi,

    Our Technical Teams have not received any similar reports, however, I would kindly advise you to get in touch with the engineers for further assistance, because logs might be required from the machine and remote sessions may also be necessary to resolve the situation you have encountered.

    You can get in touch with the Support Teams by accessing the link below:

    Scroll down to the bottom of the page where you will find three contact channels:

    Choose the desired contact option and our representatives will be happy to help.

    Best regards.

    Premium Security & Bitdefender Endpoint Security Tools user

  • Thank you for the response Admin . I will give it a try.