How do you get the Bitdefender Wallet working after installing via the Chrome Store?

I have experienced the same issue today after reinstalling/repairing Bitdefender Total Security.

The Wallet extension stop working on Edge only while working fine on Chrome.

Will show in Edge's toolbar grayed out... needless to say exactly as you have described.

I did reach out to Bitdefender tech Support although the answer was:

"I apologize for the inconvenience, unfortunately, currently the extension is not compatible with the Edge browser and is not available on the Edge Add-ons store. So if it was installed from Chrome, we cannot guarantee the functionality of the extension."

... and while I do understand that I though would be worth digging it because I really like the feature and it did work for many months.

Below is what worked for me.

Use Registry Editor to locate the below:

[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Edge\NativeMessagingHosts\com.bitdefender.wallet.v19]

@="C:\\Program Files\\Bitdefender\\Bitdefender Security\\bdwtxmse.json"

Then open C:\Program Files\Bitdefender\Bitdefender Security\ and look for bdwtxcr.json

if you find it and has the below content, update the Registry settings from bdwtxmse.json to bdwtxcr.json 

{

  "name": "com.bitdefender.wallet.v19",

  "description": "Bitdefender Wallet Chrome Extension Native Messaging Host",

  "path": "bdwtxcr.exe",

  "type": "stdio",

  "allowed_origins": [

    "chrome-extension://gannpgaobkkhmpomoijebaigcapoeebl/"

  ]

}

Hope it helps.

Wonderfull! Same circumstances, modified registry, back to use. Thanks.

It may be because some situations and circumstances could be different per PC depending on what the engineers find on their end from reading a log file, compared to a members creative solution. That it could cause more grief if it wasn't the proper solution for that person's PC.